Contact Us
enghelp@bu.edu - For all support related inquires, including but not limited to: teaching labs, research labs, desktop support and software support.
engweb-rt@bu.edu - For any website or web application inquires.
If your trouble ticket requires immediate assistance please call the ENGIT office at 617-353-5303.
Additionally, individuals in the departments should contact their Department Point of Contact:
| BME | Jesse Connell | 617-353-5303 | jesse08@bu.edu |
| ECE | James Goebel | 617-358-2785 | jkgoebel@bu.edu |
| ME | Bryan Batista | 617-353-5303 | batista@bu.edu |
Staff
Kathryn (Katie) Shakun
Director of IT
48 Cummington Street, B01
617-353-5303
617-358-3577
shakun@bu.edu
James Goebel
Manager of Desktop Support
ECE Point of Contact
8 St. Mary’s Street, B01
617-358-2785
jkgoebel@bu.edu
Jared Bancroft
Manager of Business Systems & Applications
48 Cummington Street
617-353-1868
jaredb@bu.edu
Bryan Batista
Systems Support Specialist
ME Point of Contact
48 Cummington Street, B01
617-353-5303
batista@bu.edu
Jesse Connell
Systems Support Specialist II
BME Point of Contact
48 Cummington Street, B01
617-353-5303
jesse08@bu.edu
Esther Epstein
Systems Analyst/Administrator
24 Cummington Street, Room 206
617-358-4045
esther@bu.edu
