Frequently Asked Questions

Ingalls is not intended for long projects. We have several labs for that. We do have several programs on the Ingalls computers that ENG students will find helpful. However, please use the labs for long projects. Here are the programs:

Adobe Reader DC

ANSYS 11.0

Arena Simulation 14.7

Bricx Command Center

CES EduPack 2016

COMSOL 5.2

Delcam Exchange 2015

GibbsCAM 2015 Classroom Edition v11.0.16

GMAT 2015a

Google Chrome

MATLAB 2016A

Mathematica 10.4

McAfee Agent and VirusScan

Microsoft Office 2013

MobaXterm

Mozilla Firefox

MSXML 4.0 SP2

PDF Creator

PTC CREO 3.0

Skype

Solidworks 2016

Teledybe DALSA iNspect

Virtual Molecular Dynamics Laboratory (VMDL) v.1.1.3.

WinSCP 4.3.7

X-Win32w

The one complaint we get about Ingalls is it is sometimes too crowded. This is meant to give you an idea of the traffic flow in Ingalls to plan your use.

For the most part, we are not able to pinpoint busy times, but you may be able to. If you are in a big class with an assignment due, the day before and the time leading up to the class will likely be busy, even on a weekend night. Also mornings to 11:00 are slower than afternoons, and the crowd tends to thin out between 5pm and 7pm on weekdays. Saturday is slower than Sunday and Sunday is usually the busiest day of the week from 2pm to 10pm (During a long weekend that changes to Monday). The slowest period is Friday and Saturday nights after 5:00. But all this could change depending on when assignments are due.

We also have some additional study space available for you down the hall from Ingalls. You will need to respect the rules and policies of these Departments and keep the rooms clean. These rooms are only available Monday-Friday, 9am-5pm, no holidays. The Career Development Office (CDO), Room 112, will let you use their interview rooms when not in use. To use the space, you will need to make arrangements with CDO staff: (617) 353-5731, engcareer@bu.edu. The Undergraduate Programs Office also has a conference room available. To use the space, you will need to make arrangements with Ugrad: (617) 353-6447, Room 105.

You can reserve the large conference room (room C) at the Ingalls website below. The smaller rooms are on a first come, first serve basis and groups have a priority over individuals for all rooms. Only Engineering students can reserve the conference room for up to 4 hours only, 3 times a week. This is reviewed each day, so be sure to include your correct e-mail address, so we can see you have access to Ingalls.

If you notice a non-engineering student who does not have card access alone without an ENG student, please ask the Monitor to look into it. Ingalls is a very popular space but it is for ENG students only and their guests. We, of course, want to be respectful to students in other schools but we do need to explain to them that Ingalls was created with alumni funds (not tuition) for the sole purpose to provide services to ENG students and those taking College of Engineering courses. However, we do have a few non-engineering students who have been given special permission to use Ingalls. Most are students in the MMEDIC/BME program (technically MED students), student workers at the College, and, of course, those who have graduated from ENG.

We also count the number of people and resources being used each hour and post it at the Ingalls web site. You can see this at the Ingalls website below. Just click “How Busy is Ingalls Now?” You can also call the Monitor at the number below (No, sorry, they cannot hold a room open for you). You may consider Ingalls crowded when it starts to hit 40 people, but we have room for 80-90.

Regular card access hours are each day 7AM to 11PM, including all holidays/breaks and emergency closings, all year round. You can ask the Monitor about overnight access. Monitors are usually available M-F, 9AM to 2AM, and weekends 11AM to 2AM, including Holidays/breaks. Monitor summer hours are reduced.

Hope this helps. If you have any questions, let me or a Monitor know.

Ingalls is not intended for long projects. We have several labs for that. We do have several programs on the Ingalls computers that ENG students will find helpful. However, please use the labs for long projects. Here are the programs:

7Zip

Adobe Reader DC

Adobe Flash 18 (Active X, NPAPI)

ANSYS 11.0

Arduino Boards

Arena Simulation 14.7

ArtCAM 2015

Bonjour

Bricx Command Center

COMSOL 5.1

Delcam Exchange 2015

GibbsCAM 2014 Classroom Edition v10.7.17.0

Google Chrome

Java 7 Update 21 (x64)

JMP Pro 11

MATLAB 2015A

McAfee Agent and VirusScan

.NET Framework 4.5.2

MKS Platform Components 9.x

MS Visual Studio Pro 2013

Mathematica 10.2

Mozilla Firefox 38.1 ESR

MSXML 4.0 SP2

PDF Creator

Putty

PTC CREO 3.0

Skype

SmartSync

Solidworks 2015 x64 SP04

WinSCP 4.3.7

Virtual Molecular Dynamics Laboratory (VMDL) v.1.1.3.

X-Win32 or MobaXterm [needs addition]

Yes, here is a list:

(You may require Dept. approval and/or Zaius access to use the room.)

For University building abbreviations/codes, check here:

University Building Abbreviations/Codes or University Building Map.

COMSOL

ENA125

ENG114

ENG301

PHO305

PHO307

MATLAB

ENA125

ENG114

ENG301

ERA209

LSEB B03

LSEB B04

PHO105

PHO113

PHO111

PHO115

PHO117

PHO207

PHO208

PHO305

PHO307

PHO309

PHO701

Microsoft Visual Studio .NET

ENA125

ENG114

ENG301

PHO115

PHO117

PHO208

SolidWorks

ENG114

ENA125

ENG301

ERA209

GCB B05

WinSCP

ENA125

ENG114

ENG301

X-Win32

ENA125

ENG114

ENG301

ERA209

Ingalls has become a popular place and we have non-engineering students using the facilities. Unfortunately, students from other schools have taken space and resources from engineering students and we have been asked to do ID checks. Engineering students can bring in guests from other schools but any non-engineering student not accompanied by an engineering student will be asked to leave.

We suggest using an online converter. It will convert the file from a .rar archive to a .zip archive which you can open on the computers in Ingalls. There are many free converters available such as http://media-convert.com/.

Engineering students will be given a $150 credit from July 1 to July 1 for use in Ingalls. (Please note this is for one year and not each semester). The cost is $.10/page. You can only print from the Ingalls computers and not your laptop.

To see your used amount go to:

https://eng-printers.bu.edu:9192/app

You must use your quota wisely. There will be no increase. Based on past use, $150 is more than the average student needs. (Printer error requests to jsp@bu.edu).

We have no color printers. You can purchase color copies at the Fed. Ex. Shop and Print Center at 115 Cummington Mall. http://local.fedex.com/ma/boston/office-5012/

The printer system has been set up with these restrictions:

1. Jobs over 40 sheets will not be printed.

2. You can only print two copies of one item.

3. Duplicate items submitted within 10 seconds will be denied.

4. Spool size cannot be larger than 20MB.

Often Ingalls’ printers are overused. This causes problems for students, Monitors and ENG IT staff.

Let’s follow these simple rules to avoid this:

1. Ingalls is not your main source of printing.

All students should use the University print system or their
own printer.

BU MYPRINT: http://www.bu.edu/tech/support/printing/myprint/

The number of printers we have in Ingalls and the free print
quota is very generous. But we cannot accommodate all
students.

You must make use of other resources.

2. Ingalls printers are intended for school related items only. No personal printing.

3. We are entering a paperless age. Think about what you are printing. If it doesn’t need to be printed, don’t print it.

4. If you are a member of a student group, you are given a budget for printing and do not need to use Ingalls’ printers.

Rooms are not for individual use. Please use the study carrels or center room. Individuals may use the rooms, if no group needs to use them.

The center area is intended as quiet space. The TV sound needs to be off at all times, captions on.

Please watch your belongings at all times.

Please tell the Monitor of equipment problems.

Ask the Monitor for any assistance.

Only enter with your Boston University Terrier ID Card. Do not let people in without card access.

Ingalls is not a lounge. All activity should reflect that.

The Ingalls Center is for engineering students only and those taking ENG classes. ENG students can invite guests. (When the room is crowded, we may check IDs to make room for engineering students.)

We do allow food in the Center. However, you must clean up and leave food trash in the barrels outside of Ingalls. If you are neat, we will continue to allow food.

Long computer projects should be done in labs.

We have lockers for short-term use only.

The ENG Career Development Office, has worked very hard to get engineering magazines for the Ingalls Center. We hope you find them useful. We ask that you be sure to return them when done. CDO also has some career development magazines you may find interesting in their office, Room 112 at 44 Cummington St. If you find an engineering area or topic not covered, let the Monitor know. We also have PC World, Popular Mechanics, Game Pro, and MacWorld.

We would like to hear some feedback from the Ingalls Center users. Much of what you see in Ingalls comes from student suggestions. Any questions or problems: ingalls@bu.edu or during regular business hours: 617-353-5949 B-15 at 44 Cummington St.

You can review the Ingalls site for more information. www.bu.edu/eng/current-students/ingalls

Please do not assume your laptop is safe from theft at Igalls (or any other place on campus) Even with the locked doors and security cams, someone can walk off with your laptop, if they want to. Please protect all your belongings in Ingalls.

The Boston University police can register your laptop. You can get more information at:

http://web.bu.edu/police/services/laptop/

Here are some tips I found on protecting your laptop from Komando.com

Protect laptop from theft

Laptops are both powerful and convenient. You can take it with you wherever you go. But one problem is that a thief could take it just as easily. And if that happens, you’ll lose more than just a computer. Your documents, photos and other files could also be at risk. Fortunately, some simple precautions can mean the difference between inconvenience and disaster.

Use common sense

Here are a few of the simplest ways to protect your laptop while you’re out and about. They won’t cost you anything, either.

Don’t let it out of your sight. Wi-Fi hotspots and airports are dangerously distracting.
Don’t leave your laptop in a hotel room. Use the hotel’s safe.
Don’t advertise your laptop with a computer bag. Tuck it inside a briefcase or backpack.
If you leave your laptop in the car, hide it from plain view in the trunk.
Etch your name onto the laptop’s plastic shell. That can make it harder to sell and therefore less attractive to thieves. Of course, it will also make it more difficult for you to sell.
Keep your laptop‚’s serial number in a safe place. You w&#146willl need it to file a police report.
If you are using your laptop in a public place, be aware of your surroundings.T here‚’s a new wave of criminals who will walk right up to your table, grab the laptop and run.
Consider anti-theft gadgets

But for protection in case your computer is out of sight, consider one or two anti-theft gadgets. The simplest is a cable lock, which can keep your computer tied to a table or other immovable object. You can get a basic cable lock for around $30.

You could also get a laptop alarm. Yes, you heard right. For example, there’s the DEFCON MDP PC card from Targus. It can sense when your laptop is moved and sound its deafening alarm. It sells for about $100.

As a last defense, tracking services can be effective. If a stolen computer is equipped with a tracking program and service, it will give away its location to monitoring centers. Those centers then help police recover the computer.

You can get tracking services Computrace or CyberAngel for about $60 per year. XTool Computer Tracker is another. It goes for $50 per year.

Encrypt the files

You could put a start-up password on your laptop. Thieves know how to bypass that.

But often more valuable than your laptop is all the information you’ve got stored on it. If a stranger recovers your financial documents and passwords, you could become a victim of identity theft. So be sure to take precautions with your important files as well.

The best way to protect your files is encryption. Programs like BestCrypt ($60) and PC-Encrypt ($49) are up to the job.

You can also check out komando.com for ideas and advice on file encryption. Don’t let the word “encryption” intimidate you. Encryption tools are usually very easy to use. They’re designed to do the hard work for you.

Also, don’t forget about backups! Disk errors, file corruptions and viruses do happen. But none of them are worth the loss of your important documents. If you need help doing a backup with Windows, you can find the information on my site. You can also use external drives for backups. Some can backup your whole hard drive with the press of a button. And these drives stay safely at home. Common brands offering these drives include Maxtor, Seagate and Western Digital.

From Komando.com

Although Ingalls is a favorite of many Engineering students, there are other quiet study places. Here are some of them:

Central Campus

Dining Halls – Be sure to look in your residence hall for late night studying in the dining halls. For example, Warren Towers transforms the Melville Lounge at night into a study lounge.
ENG Tutoring Center, 44 Cummington Street, Room 105 – It’s a quiet room and if you get stuck on a homework problem, there’s a tutor right there to help you. It’s open Monday through Thursday, 5-11pm and Sunday 7-10pm.
Espresso Royale, 736 Commonwealth Avenue РRelaxed, Caf̩-style environment. The coffee will help keep you awake!
George Sherman Union, 3rd floor – This is next to the Dean of Students Office (nice and quiet!). It’s carpeted, and GSU food is right below you!
Ingalls Engineering Resource Center, 44 Cummington Street – Exclusive for ENG students. Get card access in Zaius & check it out. Crowded at times but group study rooms available.
Pardee Library, Questrom School of Business, 595 Commonwealth Avenue, 3rd Floor – There are good cubicles and plenty of internet ports. Starbucks is in the building for a quick study break, too.
Photonics Building – Plenty of internet ports and some good cubicles placed around the building.
Random Classrooms (PSY, CAS, GCB, etc.) – As long as a class is not in session, you can use classrooms on campus. Try the Psychology Building (64 Cummington Street), the College of Arts and Sciences (725 Commonwealth Ave), and the General Classroom Building (750 Commonwealth Ave).
School of Education Library, One Silber Way, Basement (corner of 605 Commonwealth Avenue) – The library isn’t generally crowded and they have some sofas available.
School of Law, 765 Commonwealth Avenue, First Floor – There’s a lounge area that is quiet with good tables and vending machines.
West Campus

Sleeper Hall, 2nd Floor Study Lounge – You can stay at West Campus, but still leave your room.
East Campus

Myles Standish Hall, 610 Beacon Street – Features the Bradford Lounge (you can talk in this lounge), Lower point Lounge, and Point Lounge (this is a quiet lounge. There’s a monitor there to make sure it’s quiet).
Shelton Hall Study Lounge, 91 Bay State Road, 9th Floor – The view overlooking the Charles River can’t be beat. There is a quiet room and a group room.
Off Campus

Boston Public Library – Take the Green Line to the Copley Street Stop. Turn Right when you exit the train. The library is on your right. If you need to get off-campus for a break, this is a nice quiet place to go. All the resources you could need are there. Bonus: you get to go downtown!
Did you know there are 27 libraries on campus?
They are great places to study, and they have the resources you need!
For the complete list, check out: www.bu.edu/library.

If supplies disappear, they will not be replaced. You may look for a stapler someday and find there are none. Some items have been returned in a few days, some have not. Often, I found the person responsible and sometimes I have not.

We know that the vast majority of Ingalls users show great respect for the place and other Ingalls users but it will be a few people who ruin it for others.

We have also noticed that some people have taken Ingalls items to put in a lab. No item should be removed from Ingalls for any reason. Supplies for the labs, including paper for the printers, are supplied by the Depts. If you are in need of a supply in a lab, I can help you get it but you should never remove something from Ingalls.

If you have a missing item or know where it is, please get it back to Ingalls. Once these items are gone, they will not be replaced.

The alternative to this is to lock things up and you will have to give your ID to the Monitor. I have been reluctant to do this because we want Ingalls to be easy to use. If a Monitor is not available, you will not be able to get the item or your ID back – too much stress for an already stressed student.

So, let’s all take care of Ingalls and keep the supplies where they belong for all to use.

Is it safe to leave things lying around unattended in Ingalls?

Although we are happy students are comfortable with Ingalls enough to leave their belongings such as cell phones and laptops lying around unattended, this is strongly discouraged. No one should rely on the security system and/or cameras in Ingalls (or anywhere on campus) to find lost or stolen items. The best defense is to always keep an eye on your own belongings at all times. Sometimes a thief will act on impulse and there are criminals who walk around campus pretending to be students, looking for the opportunity to take something.
Although Monitors are trained regarding suspicious activity and criminal behavior, it is up to all Ingalls’ users to keep the place safe. Monitors cannot watch your stuff. They have many duties and cannot be responsible.
We have laptop locks available at the Monitor Station and lockers for short term use of a few hours.
Locker use is very strict and carefully monitored so all will have an opportunity to use them. If one person overuses the lockers, the items are removed and the lock is changed. This immediately frees up the locker for others. Please respect others by only using the lockers for a few hours.
Here is more information on safety on campus at the Boston University Police Department (BUPD) website: http://www.bu.edu/police/crime/

Although we are happy students are comfortable with Ingalls enough to leave their belongings such as cell phones and laptops lying around unattended, this is strongly discouraged. No one should rely on the security system and/or cameras in Ingalls (or anywhere on campus) to find lost or stolen items. The best defense is to always keep an eye on your own belongings at all times. Sometimes a thief will act on impulse and there are criminals who walk around campus pretending to be students, looking for the opportunity to take something.
Although Monitors are trained regarding suspicious activity and criminal behavior, it is up to all Ingalls’ users to keep the place safe. Monitors cannot watch your stuff. They have many duties and cannot be responsible.

We have laptop locks available at the Monitor Station and lockers for short term use of a few hours.
Locker use is very strict and carefully monitored so all will have an opportunity to use them. If one person overuses the lockers, the items are removed and the lock is changed. This immediately frees up the locker for others. Please respect others by only using the lockers for a few hours.
Here is more information on safety on campus at the Boston University Police Department (BUPD) website: http://www.bu.edu/police/crime/

Try http://www.bu.edu/tech/ or http://collaborate.bu.edu/engit/