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The Command Center Set Up Team will establish the Command Center as soon as possible. This will require the installation of telephones, radio consoles, scanners and other communications equipment and the activation of the Command Center telephone. BUPD will secure the Command Center. Procedures for the establishment of the Command Center are in Boston BUCRC ERP, Appendix F. Boston University has a primary and alternate Command Center on the Charles River Campus, as well as a third center on the Boston University Medical Center Campus in the South End.
Command Center Operations
The Command Center will be managed by the Incident Commander, Alternate Commander or the next senior member of the Command Center. The Command Center will be setup by available OEHS, Office of Telecommunications, and Office of Information Technology staff. Phones will be brought over by Telecom.
The Incident Commander will temporarily assign a member of the Command Center to answer and manage the telephones until permanent support can be summoned. The Incident Commander will create a schedule for managing the telephones with the available support staff. Every attempt will be made so Incident Command Response Team members are not answering telephones.
Information will be quickly reviewed so it may be disseminated to those calling the Command Center as appropriate. This information will be updated when new information is received but at least every 30 minutes.
Security for the Boston University Command Center will be provided and maintained by the Boston University Police Department. All members of the Boston University Command Center will prominently display their University-issued Identification Cards while in the Command Center. Additionally, they will be issued a daily BU Command Center ID card to verify they have been cleared for the day. Upon entering the BU Command Center, all personnel and visitors will sign in and will sign out and return their daily BU Command Center ID upon exiting the Command Center.
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