One of the amazing phenomena of utility failures is that most people truly believe that someone else already called for help. If you experience a utility failure, please call the Facilities Management and Planning Emergency Control Desk at 35 3.2105 to report your situation.

Not only will this call get you assistance, it will also help determine the extent of the utility failure.

ELEVATORS

If you are in an elevator that becomes inoperable, call the Facilities Management and Planning Emergency Control Desk at 35 3.2105 via the telephone that is installed in each elevator car. The Control Desk Technician will instruct you on how to perform a few simple procedures to get the elevator car moving again. If this fails, immediate assistance will be dispatched. Do not attempt to extricate yourself unless assisted by a trained elevator mechanic or a member of the Boston Fire Department.

HEATING, VENTILATION, AIR CONDITIONING AND PLUMBING

Whether you’re in a classroom, laboratory or a dorm, if you lose one of these systems, please call the Facilities Management and Planning Emergency Control Desk at 35 3.2105.

ELECTRICITY

There are a number of reasons you could be without electricity. First let Facilities Management and Planning Emergency Control Desk at 35 3.2105. You might be asked to contact your electric company as well.

WATER

Call Facilities Management and Planning Emergency Control Desk at 35 3.2105 to report any problems with water systems.

• Types of Failure
• How to Respond

July 8, 2008