Emergency Communications
Emergency Updates:
| Boston University is open and operating on a normal schedule. |
For Emergency Response Teams:
Please consult the Emergency Response Plan for detailed emergency response procedures or click here for an overview.
For access to the Emergency Response System (WebEOC or Send Word Now) and the Incident Command Structure (ICS) Roster, please click here.
In the event of an incident, the Emergency Information lines at 617 -638-6886 and 617-358-7233 will be updated. If you are looking for more guidance please contact Emergency Response Planning at response@bu.edu.
University Contact Numbers:
Please consult the Emergency Flip-Charts (Charles River Campus [CRC] or Medical Campus Flip-Chart [BUMC]) for full procedures and contacts.
| Emergency Type | Charles River Campus | Medical Campus |
| Serious Injuries/Medical Assistance (CRC/BUMC) | 617-353-2121 | 617-414-4444 |
| Fire/Code Red | 617-353-2121 | 617-414-6666 |
| Chemical/Biological Spill Clean-Up | 617-353-7233 | 617-414-6666 |
| Chemical/Biological Spill Exposure | 617-353-2121 | 617-414-6666 |
| Chemical/Biological Splash | 317-353-7233 | 617-638-8400 |
| Radiation Spill | 617-353-7233 | 617-414-6666 |
| Radiation Exposure | 617-353-7233 | 617-414-6666 |
| University Status of Operations | 617-353-7669 | 617-638-6886 |
| Workplace Violence/Code Green | 617-353-2121 | 617-414-4444 |
| Suspicious Mail | 617-353-2121 | 617-414-4444 |
| Bomb Threat | 617-353-2121 | 617-414-4444 |
| Child Abduction/Code Pink | 617-353-2121 | 617-414-4444 |
| Utility Failure (CRC/BUMC) | 617-353-2105 | 617-414-6666 |
| Off-Campus: Police, Fire, and Medical (EMERGENCY) | 9-1-1 | |
| Emergency Information Hotline | 617-358-7233 | 617-638-6886 |
| Chemical/Biological Waste | 617-353-4094 | 617-638-8830 |
| Radioactive Waste | 617-638-7052 | |
| BU Information Line | 617-353-2000 | |
| Departments | Charles River Campus | Medical Campus |
| BU Police/Public Safety (EMERGENCY) | 617-353-2121 | 617-414-4444 |
| BU Police/Public Safety (non-emergency) | 617-353-2110 | 617-414-4444 |
| Control Center | 617-353-2105 | 617-638-4144 |
| Facilities Management and Planning Control Desk | 617-353-2105 | 617-638-4211 |
| Environmental Health and Safety (EMERGENCY)* | 617-353-7233 | 617-414-6666 |
| Environmental Health and Safety (non-emergency) | 617-353-4094 | 617-638-8830 |
| Emergency Response Planning (non-emergency) | 617-358-1577 | 617-414-2188 |
| Student Health Services (24 hours) | 617-353-3575 | |
| Occupational Health Services | 617-353-6630 | 617-638-8400 |
| Research Occupational Health | 617-414-7647 | |
| Command Center | 617-353-1234 | 617-638-6860 |
| Risk Management | 617-353-3020 | |
| Human Resources | 617-353-2380 | 617-638-4610 |
| Residence Life | 617-353-4380 | |
| Marketing and Communication Strategy | 617-353-1168 | |
| Office of Communications | 617-353-2240 | 617-638-8491 |
| Information Services & Technology (CRC/BUMC) | 617-353-4357 | 617-638-5914 |
| Telecommunications (CRC/BUMC) | 617-353-2097 | 617-414-4500 |
*Environmental Health and Safety has emergency response capabilities to respond to emergencies on campus 24 hours a day, 7 days a week. An on-call safety representative is available for emergency response, guidance, and incident command support. All EHS emergency response personnel are trained in accordance with the OSHA HAZWOPER standard.









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