The Office of Disability Services (ODS) is moving September 15th!
25 Buick Street 3rd floor
Our new office space will have a separate space on the same floor for service providers that will be open M-F, 9:00am-5:00pm.
There are VP and computer stations as well as lockers for your belongings.
Main Office 617-353-3658, VP Office 617-358-2592.
For all general inquiries and scheduling, contact:
Denice Stewart, Administrative Coordinator, Deaf and Hard of Hearing Services, denice@bu.edu, V: 617-358-2592, VP: 617-391-0208

Service Providers

Would you like to Work For BU?

Boston University is looking for experienced ASL/English Interpreters and CART providers. We are looking for team-oriented individuals with strong communication and decision-making skills.  We look for individuals who are committed to providing optimal services and who are highly ethical.

Our Philosophy:

It’s all about the work.

We strive to meet the communication needs of the Deaf, DeafBlind, Hard of Hearing, and non-deaf individuals in any given situation, ensuring equal access for all involved.

We hold ourselves to high professional and ethical standards.

We do this with respect, timeliness, and transparency.

If this looks like you and you’d like to be a freelance ASL interpreter or CART provider at Boston University, please click to fill out our Prospective Provider Form.  The Coordinator of Deaf and Hard of Hearing Services will review your information and get back to you within 48 business hours of receipt.

As an ASL Interpreter, we would like you to:

  • Hold a recognized interpreting credential, such as: national certification from RID, state-screening from MCDHH, or an equivalent.
  • Have at least 5 years of professional interpreting experience.
  • Have experience working in a higher education setting.

As a Deaf Interpreter (DI) we would like you to:

Hold a recognized interpreting credential, such as: national certification from RID, state-screening from MCDHH, or an equivalent.

Have at least 5 years of professional interpreting experience totaling a minimum of 250 hours.

If you are an ASL interpreter or a DI and you do not meet these minimum criteria, we ask that you contact the Coordinator of Deaf and Hard of Hearing Services to discuss your qualifications.

As a CART Provider, we would like you to:

For all providers, once you fill out the Prospective Provider Form, please contact the Coordinator of Deaf and Hard of Hearing Services at ASLODS@bu.edu with the following information:

Ideally, hold a national certification

Have at least 5 years of professional experience

Have experience working in a higher education setting

For all providers, once you fill out the Prospective Provider Form, please contact the Coordinator of Deaf and Hard of Hearing Services at ASLODS@bu.edu with the following information:

A copy of your letter awarding certification, including the date of initial certification. For interpreters, please note that this can be requested directly from RID’s Department of Certification and Education by emailing certification@rid.org. Their turnaround should be 2-3 business days from date of request receipt.

Your availability (M-F, 9a to 5p) to schedule a one-hour paid screening with our Coordinator of Deaf and Hard of Hearing Services.

Provider Policies and Procedures:

Communication from ODS:

We have streamlined our communication process to eliminate duplicate emails and enhance clarity.  Please adhere to the following communication protocol:

For Booking and Scheduling Communications
ASL: All communications regarding scheduling and booking interpreting jobs should go through ASLODS@bu.edu. Note that all work confirmations will come from DHHODS@bu.edu due to our scheduling software settings; we ask that you continue to correspond with ASLODS@bu.edu for all interpreting-related matters.

CART: All communications regarding scheduling and booking CART jobs should go through DHHODS@bu.edu.

General Questions: For all communications regarding parking, passwords, Blackboard, Gridcheck, IDs, and preparation materials for assignments, please contact the ODS Administrative Coordinator, Denice Stewart at: denice@bu.edu.

GridCheck: New providers will receive instructions on how to set up a GridCheck account.  New and returning providers can access job schedules and essential details through this system.  We expect all providers to use this portal.  Please contact Denice at Denice@bu.edu if you have any trouble accessing the system.

Communication Expectations:
All correspondence related to scheduling will come from ASLODS@bu.edu or DHHODS@bu.edu.

All communication will be responded to in a timely manner during regular M-F 9-5 hours.

General emails will be responded to within 48 business hours.

“Urgent” emails will be responded to in order of importance.

ODS does not handle emergencies, that said, for “urgent matters” we will check email once each evening by 9:00 pm.

We will be transparent about the process. We will tell you where we are in the process of: filling requests, finding a team, and reasons you are or are not booked.

To speak to the Coordinator about matters other than scheduling and booking, please contact them during regular business hours directly at (617)353-3658.

Such matters may include:

Conversations regarding team dynamics

Support working with a complicated situation

Discussions regarding University policies

The Work

We have different types of work requests that you might receive, including:

  • One time, in advance
  • One time, last minute (urgent)
  • Academic Semester Request
  • Standing Meeting/Event

Getting work at BU – Process

As jobs arise for which we believe you are qualified, you will receive an offer email from BU.

Please note:

  • Details: We will try to include as much detail as we have at the time to help inform your decision making.
  • Teams: Most jobs are booked in teams.  Occasionally two interpreters are not available for a teamed assignment.  In these cases, depending on a number of factors, we may ask you to keep the assignment and work alone. If this happens, we ask that you bill time and a half for the time you’re alone. This will be arranged on a case-by-case basis; please ask if you have any questions.
  • Solo: Some jobs do not require two interpreters.  We will let you know in advance if the job is intended for one Interpreter.
  • Population: Please be flexible.  All students have the right to add and drop classes.  At times your schedule might change based on the consumer’s schedule.  We will work quickly to notify you.

Ongoing work

The Coordinator will reach out to the preferred interpreters first.  Emails will be sent towards the end of each business day.  Please do not feel you need to check your technology during the day.  Please respond with your interest by 10:00am the following day.

Subject line will read: Ongoing Work Request – BU (date will be identified)

For these requests: Providers have 48 hours to accept the job and one week to provide sub dates.

Urgent Need

Requests come by email as needed.

Subject line will read: Urgent Work Request – BU (date will be identified.)

Jobs will be filled in order of fit and response.

Negotiation:

If you are interested in the job, hit reply and indicate your interest. This is a great time to ask questions about your team, the class, potential date conflicts.  Please note, the Coordinator is building teams and schedules during this time. Expressing interest does not mean you have been booked for the job.

Confirmations

Confirmation will be sent quickly, normally within 24 business hours.  You will also receive a confirmation from GridCheck.

Once confirmed, any changes to assignments are considered a renegotiation of your time. If there are different Deaf individuals, very different start or end times, or other significant changes, you will be asked to work the assignment but are under no obligation to do so. Alternately, if you are no longer available for part of an all-day assignment, we reserve the right to find an interpreter who can cover the full time, as opposed to looking for a sub to cover just the portion you can no longer do.

 

Booked:

Once you receive a confirmation from GridCheck you are formally booked.  (GridCheck:  New providers will receive instructions on how to set up a GridCheck account.  New and returning providers can access job schedules and essential details through this system.  We expect all providers to use this portal. Please contact Denice at Denice@bu.edu if you have any trouble accessing the system. )

If you are interested in the job, hit reply and indicate your interest. This is a great time to ask questions about your team, the class, potential date conflicts.  Please note, the Coordinator is building teams and schedules during this time.  Expressing interest does not mean you have been booked for the job. Once you receive a confirmation from GridCheck, you are formally booked.

After-Hours Communications:

We anticipate the majority of communication will happen during business hours.  That said, in limited circumstances, the Coordinator can be reached after hours by emailing: aslods@bu.edu with the subject line “Urgent.”  Emails will be checked once an evening by 9:00pm.

Provider-related emergencies would be:

  • Inability to get to your job, for example, due to illness
  • Full team has not arrived (after you have tried to reach out unsuccessfully)