Community Service Center

Urban Engagement


Congratulations and welcome to the lively city of Boston – this year is particularly near and dear to our hearts because it is Urban Engagement’s 5th anniversary at FYSOP! While Urban initially started out with a focus on renewal, we soon realized how great the city of Boston was on its own and thus switched gears – our new motivation is engaging with the people of our city, both young and old, and developing meaningful, lifelong connections with our neighbor. We feel that a city is only as strong as the relationships within its community.

Our FYSOP25 vision for Urban Engagement begins by posing the question, ‘what does ‘urban’ mean to you?’ Through thought-provoking conversations and reflection, we aim to learn more about the history and progress of the diverse neighborhoods, keeping in mind their unity and cohesiveness within the all-encompassing city of Boston.

“A city is not gauged by its length and width, but by the broadness of its vision and the height of its dreams.” – Herb Caen

While Urban Engagement is an incredibly multifaceted issue area, we wish to focus on exploring the overarching themes of youth empowerment, community development, public access equality, and the overall city’s built environment. We believe that these umbrella categories cover some of Boston’s most prevalent issues, and tailoring our service efforts to these three themes will provide the most comprehensive educational experience for our first-years and staff.

We strive to foster meaningful conversation about each individual’s idea of urban living and the influence of our city environment on the various neighborhoods within Boston, as well as our overall city community.

Meet the Coordinators


Lindsey Chew

Coordinator, Urban Engagement


Jeff Herrera

Coordinator, Urban Engagement

Meet the Staff Leaders

These intrepid staff leaders will lead you during the week of FYSOP to various service sites across the Greater Boston area. Here are just three of many amazing FYSOP Staff Leaders. Read more profiles on our FYSOP Pinterest board.

Meet even more Staff Leader »


Hey Urbz! Hope you’re excited to begin your terrier adventures in the hip, bustling city of Boston! Our names are Jeffrey Herrera and Lindsey Chew, and we are the coordinators for FYSOP25’s Urban Engagement Issue Area!

jeffJeffrey is a senior in the College of Arts and Sciences studying both Biology and Philosophy from Middletown, Connecticut. He is an avid acapella singer and brilliant beat-boxer for the BU BosTones known for making charming cricket-chirping noises, especially in awkward situations. He also enjoys playing tennis, soccer, piano, and playing board games with his beanie babies. Jeffrey’s involvement with the Community Service Center (or as the cool-cats say, the CSC) includes being a trip leader to Horsecave, Kentucky for Alternative Spring Breaks, a FYSOP Coordinator of course, and the Development and Alumni Relations Program Manager this upcoming fall.

lindseyLindsey is a Junior in the School of Management, who aspires to save the world one garden at a time. Brought forth from Wappingers Falls, New York, Lindsey flourishes in any and all natural habitats, especially as the current caretaker of the newly-restored Warren Patio Garden. Lindsey loves getting involved with the Community Service Center, especially with Branch Out! When she’s not watering flowers, you can find her coordinating events at sustainability@BU, like the Earth Day Festival! When not filling out NYTimes crossword puzzles, you can find her biking, sketching, creating origami, fiddling on viola, photographing flowers with her fresh-from-the-garden perspective. Her floral personality is one to be put in a bouquet!

What do you think about when you hear the word, ‘urban’? Do you think about a lively city, teeming with different perspectives, different cultures, different lives? Do you imagine a city, filled with people who are just trying to make a living, while also tending to families, neighbors, friends, loved ones? We’ve just begun scratching the surface of these questions, but by the end of summer, we hope to learn as much about city life and the living situations of people from various neighborhoods in Boston and far beyond the confines of our city. There is no one way to tackle all the issues that affect city life, but through research this summer and our interactions with sites, we hope to open our minds to the bigger picture of what it means to be ‘urban’, the livelihood of our city, and how we can move forward to make a positive difference in Boston and beyond. We want to bring up the question, ‘what does urban mean to you?’

Lindsey Chew & Jeff Herrera

Contact us

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Stay connected with us all summer long.