Session 5: Implementing and Monitoring Process Improvements

Date: June 19, 2020
Time: 12-1pm
Location: Zoom link provided in calendar invite; email advisoryservices@bu.edu for help

Description: This session will focus on the tools and techniques to effectively implement and monitor process improvements.

It will cover the following areas:

  • Identifying and prioritizing process improvement options
  • Preparing and proving the business case
  • Developing an implementation plan
  • Control phase tools

Optional Pre-Reading:
Process Monitoring and Control

Worksheets:
Session 5 exercises

Session Slides:
Implementing and Monitoring

Recorded Session:
Session 5 Recording