Session 5: Implementing and Monitoring Process Improvements
Date: June 19, 2020
Time: 12-1pm
Location: Zoom link provided in calendar invite; email advisoryservices@bu.edu for help
Description: This session will focus on the tools and techniques to effectively implement and monitor process improvements.
It will cover the following areas:
- Identifying and prioritizing process improvement options
- Preparing and proving the business case
- Developing an implementation plan
- Control phase tools
Optional Pre-Reading:
Process Monitoring and Control
Worksheets:
Session 5 exercises
Session Slides:
Implementing and Monitoring
Recorded Session:
Session 5 Recording