Ordering
As of Wednesday, July 1st, all orders must following these procedures:
- Paper orders: All orders must be submitted in hard copy using the following fillable PDF or Word document. For Metcalf residents, the order bin remains in the front office; another will be placed in LSEB 801, and orders will be collected twice daily from there. Experience has shown that paper orders have a nearly 100% completion rate, while e-mailed orders suffer a higher rate of loss and make record-keeping more difficult. Effective Wednesday, electronic orders will be ignored and a reminder sent to the orderer.
- 36-hour turnaround: The front office places most orders within 24 hours, many on the day the request is submitted. Furthermore, completed order forms are scanned and returned via e-mail. Please wait 36 hours before contacting Alicia or the front office for details on your order's whereabouts: chances are that you'll receive your confirmation before that.
- Quotes: All orders over $1000 must have a quote generated and the number provided on the requisition form.
- Alicia will not be available before 12:00 to answer questions regarding orders or provide updates on their whereabouts. If you need to speak to her, wait until after noon.
- Universal sign-out: Everyone MUST sign out all packages picked up from the Chemistry stockroom (SCI 283). If a delivery isn't recorded in the logbook, sign it in. A lot of time has been wasted looking for packages that arrived and left the stockroom without being signed in or out.
- Inquiries regarding specific orders should be directed to Alicia Downey. To expedite your inquiry, please try to reference the requisition number.