Contact Systems Support
Whether you want to get computer support or find out more about our work, we’d like to hear from you.
You can also visit the Office of the Senior Vice President, Chief Financial Officer & Treasurer website for quick descriptions of the areas covered by our parent department and links to the information you need. Our Resources page has links to training programs and answers to frequently asked questions.
Visit Us
Our address is: Boston University, Systems Support, 881 Commonwealth Avenue, 4th Floor, Boston, MA 02215. For directions to our offices, click on the interactive Boston University Maps. Office hours are Monday through Friday, 9 a.m. to 5 p.m.
E-mail Us
If you’re not sure of the right person to speak to or whether we can help with your query,
please e-mail vpfa-support@bu.edu.
Key Contacts
| Name | Title | Phone |
| Karen Cossette | Senior Programmer Analyst | 617-353-3556 |
| Ben DeGennaro | Director | 617-353-7752 |
| John DiBattista | Senior Computer Systems Administrator | 617-353-4902 |
| Parker Eldridge | Senior Programmer Analyst | 617-353-4903 |
| Gregory Johnston | Systems Analyst | 617-353-6460 |
| Jason Sheehan | Systems Analyst | 617-353-7757 |
FY 2011 has been good to BU. See our latest fiscal achievements, and download our full financial statements.