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Support of Electronic Media in the Classroom: The Media Group for classroom support services, media support, film/video, satellite, and Boston University Productions.
Office
The Personal Computing Support Center
Tutorials
Personal Computing Support Center
Computing Web
Software list
BU on-campus licenses exist for software used to develop dynamic and interactive online courses, electronic media and learning objects: Macromedia Suite: Dreamweaver MX, Flash MX, Fireworks, and Breeze
Low Threshold Applications (LTAs)
In LTAs, faculty and students use technology to improve teaching and learning. These specific applications are reliable, widely-available, non-intimidating, and have low input of time. The Teaching, Learning, and Technology Group (TLT Group) maintains a webpage about LTAs including example LTAs submitted by members. Examples of LTAs include using Excel to determine letter grades from numerical grades, putting a welcome video on your course webpage, and uses of student Personal Response Systems.
Computer hardware support
If a problem arises with your computer system, first talk to your department or college systems manager or other relevant person in your unit. In some colleges there are centralized computer support groups. That person or group may be able to resolve your problem at no expense or at the cost of parts.
"University Computers offers hardware repair for these products. They are an authorized service center and provide both in-warranty and post-warranty repair service for a fee. They provide carry-in service for individuals who are members of the Boston University Community, affiliates, approved partner schools, or who purchased a system at University Computers, and on-site service for Boston University departments." (Quoted from University Computers website)
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