By Gregory D Waldmann

Early Closing on Friday, 5/25

May 24th, 2018

 

CAS IT will close at 1PM on Friday, May 25. We will reopen on Tuesday, May29, at 9AM.

Power Outage 4/4 – 4/5

April 3rd, 2018

 
Due to emergency maintenance being performed by Eversource, the University’s electric utility provider, the buildings below will experience a momentary loss of power between the hours of 1:00AM and 5:00AM on Thursday, April 5th. Momentary power interruptions will be less than 15-minutes each and will occur twice during this period. All key stakeholders have been notified. If you have questions, please contact Tim O’Connor at 617-353-9154. For emergencies, please contact the Facilities Operations & Services Center at 617-353-2105.

Stone Science – 675 Comm. Ave.
TSAI Center – 685 Comm. Ave.
CAS – 725 Comm. Ave.
Theology – 745 Comm. Ave.
LAW – 765 Comm. Ave.
Mugar Library – 771 Comm. Ave.
GSU – 775 Comm. Ave.

Affect on CAS IT Services:

Computer labs 327 and 330 will be closed from midnight to 8AM from Wednesday night into Thursday

Virtual Desktops will be shut down at 10PM on Wednesday and should be up by 10AM on Thursday
 

CAS Network Maintenance

February 16th, 2018

Please be advised that IS&T will be performing network maintenance on Tuesday February 20th, Wednesday February 21st, and Thursday February 22nd between the hours of 12:01am-6:30am on distribution routers servicing the locations listed below. Interruptions to network service are expected during this time. Please contact us with any concerns or questions.

Tuesday February 20th
225 Bay State Road
500 Commonwealth Ave
735 Commonwealth Ave
745 Commonwealth Ave
771 Commonwealth Ave
775 Commonwealth Ave

Wednesday February 21
125 Bay State Road
141 Bay State Road
143 Bay State Road
145 Bay State Road
213 Bay State Road
226 Bay State Road
232 Bay State Road
233 Bay State Road
236 Bay State Road
270 Bay State Road
675 Commonwealth Ave
785 Commonwealth Ave

Thursday February 22
685 Commonwealth Ave
725 Commonwealth Ave

macOS High Sierra Vulnerability

November 30th, 2017

As many people have seen in the news very recently, there is a serious bug in the latest version of the Apple operating system, macOS High Sierra version 10.13. This bug allows folks to log into computers without using a password. macOS Sierra 10.12.6 and earlier are not impacted by this vulnerability.

We encourage anyone that has upgraded to macOS High Sierra recently to make sure a security update that was released yesterday is installed, as it fixes this problem. The versions of the OS that is impacted are 10.13 builds 17A365, 17A405, and 10.13.1 build 17B48. Instructions on finding the version and build of your macOS are here: https://support.apple.com/en-us/HT201260

Build 17B1002 is the patched version – which is safe against this bug.

Additional information provided on TechWeb:
http://www.bu.edu/tech/2017/11/29/mac-os-high-sierra-patch-to-fix-security-flaw/

If you need assistance with running updates, or have further questions or issues about this vulnerability, please contact our office at 617 353-5930 or send an email to cashelp@bu.edu.

Thanksgiving Holiday Hours

November 22nd, 2017

CAS IT will close for the Thanksgiving holiday on Wednesday, Nov. 22, at 1PM. We will reopen at 8AM on Monday, Nov. 27.

Login changes to UIS Mainframe/GALAXY effective Sunday October 1

September 27th, 2017

 
As a reminder, Boston University will be making changes to the way you log in to UIS Mainframe/GALAXY. Beginning the morning of Sunday, October 1 you will no longer need your SecurID token (the little fob with a number that changes frequently) to log in to UIS using a terminal screen, often called Host On-Demand (HOD), 3270, or Reflections. You will first need connect to the two-factor VPN which will require Duo  (you probably already use Duo for BUworks). After connecting to the two-factor VPN, you can connect to the UIS Mainframe/GALAXY and will only be prompted to enter in your user ID and password.

IS&T has prepared a Frequently Asked Questions page to address some of the more commonly asked questions.

Although you will no longer need your SecurID token, please hold onto them for now, as they will be collected in the near future.

If you have any questions about this change, or require assistance, please email ithelp@bu.edu.

Adobe Acrobat 11 End of Life

September 27th, 2017

 
Adobe Acrobat 11 is reaching its end of life, and will no longer be supported by Adobe. This means the software may quickly become incompatible with current operating systems on Windows and Mac.

Staff and Faculty can upgrade to Acrobat 2017 by purchasing a license here: http://www.bu.edu/tech/support/purchase/departmental/adobe/#acobatpro

Please e-mail us at cashelp@bu.edu if you have any questions.

Welcome Back

September 1st, 2017

Welcome back returning faculty and staff, and greetings to those new to the Boston University Community!

If you need computing assistance, we’re located at 685 Commonwealth Avenue, room 331, and we’re open Monday-Friday, 8AM-6PM.

Fall Semester

August 29th, 2017

 

CAS Information Technology will be resuming it’s normal Fall Semester hours beginning on September 5th. We will be open Monday-Friday, 8AM – 6PM.

 
 

Early closing on July 3rd

June 29th, 2017

 

CAS IT will be closing at 1PM on Monday, July 3rd. We will reopen on July 5th at 9AM.