CAS Information Technology

CASFSA/CASFSB problems

By Brian Anderson
July 7th, 2014 in Uncategorized.

We’ve had numerous reports of problems connecting to casfsa and casfsb this morning.  We made a security change over the weekend that makes shortcuts that do not include the .bu.edu extension to not work properly.  If you are having problems connecting, please try to follow the instructions on this page (or under the Fileserver link above) and if you are connecting to casfsb, use that in place of casfsa.bu.edu.  Please submit tickets for assistance with recreating shortcuts, and we will address those as soon as we can.

Thank you and we apologize for the inconvenience.

 

Power Outage this weekend

By Gregory D Waldmann
June 26th, 2014 in Uncategorized.

Due to infrastructure upgrades in the building, there will be a scheduled power outage at 725 Commonwealth Avenue (CAS) from Saturday, 7/5 at 7:30 pm until Sunday 7/6 at 2:00 am. Please make sure all computers are powered down at the end of the day on Friday.

CASFSA/CASFSB Outage

By Gregory D Waldmann
June 18th, 2014 in Uncategorized.

This Friday, June 20th, CASFSA and CASFSB will taken offline at 5:30 pm as part of a planned power outage at 685 Commonwealth Avenue.  The file servers will be offline until Saturday at 10 am.  All of our other servers will be offline as well due to the extended outage.  We apologize for any inconvenience this will cause.

CASFSA/CASFSB Outage

By Gregory D Waldmann
June 11th, 2014 in Uncategorized.

This Friday, June 13th, CASFSA and B will taken offline at 5:30 pm as part of a planned power outage at 685 Commonwealth Avenue.  The file servers will be offline until Saturday at 10 am.  All of our other servers will be offline as well due to the extended outage.  We apologize for the inconvenience this will cause.

More information on the E-mail Scam

By Gregory D Waldmann
May 29th, 2014 in Uncategorized.

Good Afternoon,
Over the past 48 hours there have been several BU email accounts compromised and used to send messages to people internally.  If you receive a message with the subject “Boston University Staff and Faculty only” or the message asks you to click on a link to increase your email account size, please delete the message.  These are attempts to gain access to your BU account and possibly access into your personal information within BU Works.  Additionally, any other accounts that are compromised in this manner will also be used to continue to send these messages.  These are coming from actual BU email accounts and most likely will not be detected as junk mail.

If you have questions about whether messages you receive are legitimate, you can feel free to contact us at cashelp@bu.edu or call us at 617 353-5930 and pass along the email to confirm whether or not it is a valid message.

Please note that IS&T and CAS IT will NOT request your login information through an email.

There is additional information on Spoof messages and Phishing on the IS&T website here:
http://www.bu.edu/tech/services/comm/email/unwanted-email/help/

E-mail scam

By Gregory D Waldmann
May 21st, 2014 in Uncategorized.

You may have received an e-mail recently with the subject heading “Re: BU MEMBER©:-ACCOUNT UPDATE.”

The text of the e-mail reads:

“Dear Member,

For Security Purpose and SSL Server Upgrade,

E-mail Access has been Temporarily Suspended.

Click To Re -Activate Your BU

Regards,

© 2013-2014 Trustees of Boston University”

This e-mail is a phishing scam. Delete the e-mail, and do not click the link. Please e-mail us if you have any questions.

Summer Hours

By Brian Anderson
May 14th, 2014 in Uncategorized.

On 5/19 CAS Information Technology will start our summer hours. We will be open Monday through Friday from 9AM – 5PM. We will keep these hours until the week prior to classes, when we will resume our 8AM – 6PM hours.

Thank you and enjoy your Summer!

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Happy New Year!

By Brian Anderson
January 2nd, 2012 in Uncategorized.

CAS IT wishes everyone a Happy New Year.  We will resume our 8 – 6 hours on the 3rd.

November 11th

By Brian Anderson
November 4th, 2011 in Uncategorized.

CAS IT will be closed on Friday, November 11th, in observance of Veterans Day.

New Website, New Name

By Brian Anderson
July 26th, 2011 in Uncategorized.

As of last week, CAS Computing Services group has changed the name of the department to CAS Information Technology, CAS IT for short.  It is to reflect the nature of the work the office performs for the community, as well as be more in line with the other IT groups in the other Schools and Colleges of the University.

In addition, we have put together a new website, containing the same information as before, but with a new look and a restored Help ticket button.