CAS Information Technology

Login changes to UIS Mainframe/GALAXY effective Sunday October 1

By Gregory D Waldmann
September 27th, 2017 in Uncategorized.

 
As a reminder, Boston University will be making changes to the way you log in to UIS Mainframe/GALAXY. Beginning the morning of Sunday, October 1 you will no longer need your SecurID token (the little fob with a number that changes frequently) to log in to UIS using a terminal screen, often called Host On-Demand (HOD), 3270, or Reflections. You will first need connect to the two-factor VPN which will require Duo  (you probably already use Duo for BUworks). After connecting to the two-factor VPN, you can connect to the UIS Mainframe/GALAXY and will only be prompted to enter in your user ID and password.

IS&T has prepared a Frequently Asked Questions page to address some of the more commonly asked questions.

Although you will no longer need your SecurID token, please hold onto them for now, as they will be collected in the near future.

If you have any questions about this change, or require assistance, please email ithelp@bu.edu.

Adobe Acrobat 11 End of Life

By Gregory D Waldmann
September 27th, 2017 in Uncategorized.

 
Adobe Acrobat 11 is reaching its end of life, and will no longer be supported by Adobe. This means the software may quickly become incompatible with current operating systems on Windows and Mac.

Staff and Faculty can upgrade to Acrobat 2017 by purchasing a license here: http://www.bu.edu/tech/support/purchase/departmental/adobe/#acobatpro

Please e-mail us at cashelp@bu.edu if you have any questions.

Welcome Back

By Gregory D Waldmann
September 1st, 2017 in Uncategorized.

Welcome back returning faculty and staff, and greetings to those new to the Boston University Community!

If you need computing assistance, we’re located at 685 Commonwealth Avenue, room 331, and we’re open Monday-Friday, 8AM-6PM.

Fall Semester

By Gregory D Waldmann
August 29th, 2017 in Uncategorized.

 

CAS Information Technology will be resuming it’s normal Fall Semester hours beginning on September 5th. We will be open Monday-Friday, 8AM – 6PM.

 
 

Early closing on July 3rd

By Gregory D Waldmann
June 29th, 2017 in Uncategorized.

 

CAS IT will be closing at 1PM on Monday, July 3rd. We will reopen on July 5th at 9AM.

 
 

Summer Hours

By Gregory D Waldmann
May 26th, 2017 in Uncategorized.

CAS IT will be open from 9AM-5PM during the Summer. We will resume extended hours for the Fall semester.

Patriots’ Day closing

By Gregory D Waldmann
April 14th, 2017 in Uncategorized.

 

CAS IT will be closed on Patriots’ Day. We will reopen at 8AM on Tuesday, April 18.

 

Spring Semester Hours

By Gregory D Waldmann
January 13th, 2017 in Uncategorized.

As of Tuesday, February 17, CAS IT will be open from 8AM – 6PM for the Spring semester.

CAS IT Holiday Hours

By Gregory D Waldmann
December 19th, 2016 in Uncategorized.

 

CAS IT will be open from 9AM – 5PM until the beginning of the Spring semester in January. We will be closed during intersession.

Thanksgiving closing

By Gregory D Waldmann
November 23rd, 2016 in Uncategorized.

 

CAS IT will be closing at 1PM on Wednesday, November 23, for the Thanksgiving holiday. We will reopen on Monday, November 28, at 8AM.