CAS Information Technology

Thanksgiving closing

By Gregory D Waldmann
November 23rd, 2016 in Uncategorized.

 

CAS IT will be closing at 1PM on Wednesday, November 23, for the Thanksgiving holiday. We will reopen on Monday, November 28, at 8AM.

 

Printing and the new campus firewalls

By Gregory D Waldmann
November 15th, 2016 in Uncategorized.

During the normal early morning change window on November 17, 2016, IS&T plans to roll-out an update to the campus firewalls to prevent unsolicited printing (spam or hate print) coming from the Internet to both campuses. With this change, printing from off campus will no longer be possible without utilizing VPN services. Included below is a bit of additional information about this change that may be helpful. If you are in need of an exemption to this firewall policy, please submit a request online at: http://www.bu.edu/tech/services/security/network/firewall/campus/exempt/

Veterans Day Closing

By Gregory D Waldmann
November 10th, 2016 in Uncategorized.

 

CAS IT will be closed for Veterans Day on Friday, November 11. We will reopen on Monday at 8AM and address any technical issues from Friday that morning.

 

Fall Semester Hours

By Gregory D Waldmann
August 31st, 2016 in Uncategorized.

 

Beginning Tuesday, September 6, CAS Information Technology will be changing to our Fall hours. We will be open from 8AM-6PM, Monday to Friday, for the duration of the semester.

 

CASFSA/CASFSB Outage

By Brian Anderson
August 12th, 2016 in Uncategorized.

Last night, 685 Commonwealth Avenue had an unplanned network outage due to some power work.  This impacted the network in many places on campus and was restored earlier this morning.  At this time, CASFSA and CASFSB are still offline.  CAS IT is working to restore service as quickly as possible.

We apologize for the inconvenience.

University Outage

By Gregory D Waldmann
July 27th, 2016 in Uncategorized.

We have received an update on the outage. The issue that caused the outages has been identified and is in the process of being resolved. Services are starting to come back online slowly, and may take up to two hours for full functionality to be restored.

Thank you again for your patience as the teams within IS&T work to resolve the outages.

Early Closing on July 1st

By Gregory D Waldmann
June 29th, 2016 in Uncategorized.

CAS IT will be closing early on Friday, July 1st at 1PM. We will reopen at 9AM on Tuesday, July 5th.

Happy 4th of July!

Locky Ransomware

By Gregory D Waldmann
May 19th, 2016 in Uncategorized.

CAS Information Technology has come across a number of computers infected with a ransomware named Locky.

In these cases, all of the documents on the computer were encrypted and at this point, are unrecoverable.

The computers require a complete rebuild before they can be returned. The infections came from an email attachment, which may have been labeled “Invoice” or something similar, which delivered their payload upon being opened.

Because of this, I’d like to remind everyone not to open attachments you are not expecting, and pay close attention to the email address of the sender. If you are unsure if a message is legitimate, please feel free to contact our office at 617 353-5930 or cashelp@bu.edu.

This is also a reminder to review your data backup practices, which our office can provide assistance with.

More information about Locky can be found here: https://nakedsecurity.sophos.com/2016/02/17/locky-ransomware-what-you-need-to-know/

Summer Hours

By Gregory D Waldmann
May 19th, 2016 in Uncategorized.

As of now, CAS IT has moved to a Summer schedule.

Our Summer hours are Monday-Friday, 9AM-5PM.

Hacked Printers

By Gregory D Waldmann
March 28th, 2016 in Uncategorized.

Some of you may have seen or heard of neo-Nazi fliers being printed from university computers. This has happened in several departments on campus, and has affected at least a dozen institutions across the country.

If you encounter this issue please submit a help ticket and we will assist you as soon as possible.

You can read more about the issue here:

https://www.insidehighered.com/quicktakes/2016/03/28/after-hack-neo-nazi-group-anti-semitic-fliers-appear-campus-printers