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Your balance may be due to charges that are not covered by your award, such as convenience points, a sports pass, late fees, or a charge from health services. You should check your student account on the Student Link, and make arrangements to pay the balance in a timely fashion to avoid any late fees. Please be aware of all payment deadlines for the semester.
The balance you are seeing may also be due to medical insurance. While the full cost of the health insurance plan appears in the Fall semester, medical insurance credits are awarded on a semester basis. If you will be receiving a medical insurance credit in the Spring semester, you do not need to pay the remaining balance of the plan upfront. However, you do need to pay all other outstanding charges that are your responsibility.
You may have a pending financial aid award. You must officially accept all merit-based financial aid you are awarded. A link to accept your award is provided in your official letter from GRS. If you cannot locate this link, please e-mail firstname.lastname@example.org to request the link. Please note that you may need to accept an award more than once during an academic year, if your award changes or is made on a semester-basis only.
If you have a valid credit on your student account, you can request an electronic refund for these funds by going to Student Link > Money Matters tab > Student Account Inquiry > Select “Request a Refund”
Federal regulations mandate that the University does not withhold federal loan funds from the student that are in excess of tuition and fees. This means that other charges, such as medical insurance, convenience points, and sports passes, may still be owed once your Title IV refund is processed automatically. You can waive the return of Title IV funds by filing a Federal Financial Aid Credit Authorization on the Student Link. Please visit the Student Accounting Services page for more information on refunds.