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Impact x2 Qais

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How can we work together to promote better cultural understanding worldwide?

Qais Akbar Omar (GRS’16), a graduate student in the Creative Writing Program, has published a much-praised memoir, A Fort of Nine Towers: An Afghan Family Story. He recalls how the violence and tumult of civil war jolted his family, who, despite losing relatives, their home, and possessions, continued to nurture his wish to attend a university.

Impactx2 Call to Action

With your help, students like Qais gain the skills they need to tell their story and give us a broader understanding of the world.

Will you support CAS?

Requesting Facilities Services

Call the Facilities Emergency Line at 3-2105 for:

  • Floods or leaks (if requiring immediate attention)
  • Heating and cooling problems (if requiring immediate attention, e.g. insufficient heating or cooling, strange noises or odors from vents)
  • Broken locks, windows, or doors (if it presents an immediate security issue)
  • Toilet clogged
  • Power outage

Contact your Area Manager for:

  • Minor leaks or drips (if it can wait a few hours)
  • Heating and cooling problems (if it is not urgent, e.g. maintenance of valves)
  • Broken locks, windows, doors (if it is not endangering persons or property)
  • Lightbulbs, paper towels, toilet paper
  • Missing or broken classroom furniture such as chairs, desks, tables, or podiums

Contact Custodial Services at 3-2109 for:

  • Non-hazardous spills, such as coffee in the hallway
  • Gaining access to rooms and offices
  • Requesting chalk for classrooms

Put in an FSRS request for:

  • Moving or removing large items
  • Getting new keys or changing locks
  • Setup for on-campus events
  • Routine upkeep or repairs
  • Any other requests paid for by the department

Contact the Classroom hotline at 3-3227 or for:

  • Problems with classroom electronics such as a computer or overhead projector
  • Any other classroom issue that is not a facilities emergency (see above)


  • If you have trouble resolving an issue through these channels, contact Micheline Aleman (3-2411) or Lisa Doherty (8-2386) in the CAS Business Office.