CCD Policies

Thank you for your interest in the CCD. Please take note of the following policies for students/alumni utilizing the CCD’s services. Questions? Call us at 617-353-3590 or email us at

On-Campus Degree Programs (Students/Alumni): Full-time and part-time undergraduate and graduate students who have matriculated into an on-campus degree program are welcome to use all our services and resources. Alumni who have graduated from on-campus degree program are also eligible for access to the CCD’s services and resources. Alumni who graduated more than two years ago will be asked to pay a modest fee for appointments and assessments. (Fees can be waived for individuals unable to pay, considered on a case-by-case basis.)

Online Degree Programs (Students/Alumni): Online degree students/alumni are welcome to use everything with the exception of appointments (both career counseling and resume reviews) and on-campus interviews. All students and alumni are welcome to attend Career Fairs through the Center for Career Development.

All Others: Exchange students and students enrolled in certificate or non-credit/non-degree programs are welcome to utilize the information available on our public website. Alumni of certificate or non-credit/non-degree programs are welcome to utilize the information available on our public website. All students and alumni are welcome to attend Career Fairs through the Center for Career Development.

If you have any questions, please email

We ask that students/alumni arrive 5-10 minutes early for appointments to facilitate the check-in process. If students/alumni need to cancel or reschedule, they must do so at least 24 hours in advance through Handshake.

This policy applies both to individual career counseling and in-person resume reviews.

Students/alumni have until 24 hours before the appointment to cancel/reschedule within Handshake.

It will be considered a no-show if the student/alum cancels the appointment with less than 24-hours notice, not arriving at all, or arriving late by 10 minutes or more.

After the third no-show, students/alumni will be blocked in Handshake until they meet with the CCD’s Associate Director of Counseling & Programs. Warning emails will be sent to the student after the first and second no-shows.

Students/alumni can only schedule appointments three weeks in advance and cannot schedule more than two appointments at a time.

Students/alumni are limited to one resume or cover letter review per day.

Barring illness or unforeseen personal circumstances, we expect that all students, as people entering the professional world, will honor the commitments they make by keeping their scheduled appointments. If for any reason, you know in advance that you will not be able to be present for your appointment with the employer, you must let both the CCD Recruiting Manager and the organization’s recruiter know as soon as possible, so that we can try to fill the interview spot with another student. Any cancellations later than noon the day before the interview will be considered no-shows.

Employers often travel a good distance to host on-campus interviews or events with limited availability, such as one-on-one resume reviews, career chats, expert-in-residence, or events where students must apply and be selected in order to attend. In addition to carefully reviewing and considering students prior to coming on campus, these recruiters expect their schedules to be filled efficiently with the students whom they have selected. Moreover, they are excited to meet you. Not only will your no-show reflect badly on you and take away an opportunity from a fellow student, but unanticipated no-shows can negatively impact that employer’s plans to recruit with BU the next season.

So, understandably, we take no-shows for employer activities seriously, and as an ambassador of BU’s talent, so should you.

The first time that you are a no-show (or cancel later than noon the day prior) for an interview or an event you were selected to attend, we will suspend your access to Handshake and contact you via email. In order to reinstate access to Handshake, you must meet in person with a member of our staff and write a letter of apology to the employer, which must be approved by that staff member before it is sent to the employer.

If you no-show a second time, we will suspend your access to Handshake for the remainder of the semester. If you no-show a third time, we will suspend your access to Handshake for the remainder of the academic year.

Boston University provides all students and alumni with career resources, services, and technology in order to navigate their BU experience successfully, including connecting with employers for internships and jobs. Boston University’s career centers are committed to complying with the highest ethical standards, and we expect BU students, alumni, and employers to be honest and professional in internship and job solicitation, procurement, and fulfillment.

To maintain the outstanding reputation of Boston University and to ensure your best chances for success, we expect that all students and alumni agree to abide by the following statements:

  • I will honestly and accurately represent my abilities, qualifications, credentials, and interests on documents, profiles and in written/oral interactions with employers (i.e., GPA, degree).
  • I understand that BU career staff may review any documents that I upload to Handshake.
  • I understand that my information will only be shared with employers if I opt in to share it.
  • I will safeguard my passwords and not share my Handshake account with others.
  • I will only accept invitations to interview with employers that genuinely interest me.
  • I will honor all commitments to interview; no-show and last-minute cancellations reflect poorly on me, on BU, and prevent fellow students from career opportunities.
  • I will show up for all scheduled career center appointments.
  • If I must cancel an appointment or interview, I will do so according to the timeline required by my career center.
  • I will be prompt, respectful, and will dress professionally (as required for interviews, info sessions, career fairs, etc.).
  • I will conduct all salary negotiations in good faith.
  • If I accept an offer for an internship or job, I will honor my commitment to that employer and discontinue my job search.
  • I will follow the additional policies of my college/school career center (see links below). These are viewable on each center’s website and may also be communicated to me verbally and in writing.
  • I understand that failure to abide by all policies as well as any serious breaches of ethical standards may result in loss of access to Handshake and other career development resources.