CCD Policies

Thank you for your interest in the CCD. Please take note of the following policies for students/alumni utilizing the CCD’s services. Questions? Call us at 617-353-3590 or email us at

Students: The CCD welcomes full-time and part-time undergraduate and graduate students who have matriculated into an on-campus degree program to use all our services and resources. Exchange students and students enrolled in certificate, online, or noncredit programs are welcome to utilize the information available on our public website.

Alumni: Alumni who have graduated from on-campus degree program are eligible for access to the CCD’s services and resources. Alumni of certificate, online, or non-credit/non-degree programs are welcome to utilize the information available on our public website.

If you have any questions, please email

We ask that students/alumni arrive 5-10 minutes early for appointments to facilitate the check-in process. If students/alumni need to cancel or reschedule, they must do so at least 24 hours in advance through Handshake.

If students/alumni miss two appointments in a semester, they will be unable to schedule another one until the next semester.

If students/alumni arrive late for an appointment by 10 minutes or more, they will be considered a no-show for that appointment. To meet with a counselor, they will have to schedule a new appointment through Handshake.

Students/alumni can only schedule appointments three weeks in advance and cannot schedule more than two appointments at a time.

Students/alumni are limited to one resume or cover letter review per day.

Barring illness or unforeseen personal circumstances, we expect that all students, as people entering the professional world, will honor the commitments they make and keep their appointments. If for any reason, you know in advance that you will not be attending an interview, you must let both the Recruiting Manager in our office and the company’s recruiter know as soon as possible, so that we can try to fill the interview spot with another student. Any cancellations later than noon the day before the interview will be considered no-shows.

Employers often travel a good distance to conduct interviews, and they expect their schedules to be as planned as possible. Not only will your no-show reflect badly on you, but unanticipated no-shows can negatively impact that employer’s plans to recruit with BU the next season.

So, understandably, we take interview no-shows seriously.

The first time you are a no-show (or cancel later than noon the day prior), we’ll ask you to write a letter of apology to the recruiter involved, with a copy to our Recruiting Manager. If you are a no-show a second time, your recruiting privileges will be suspended until you meet with our Recruiting Manager, who has the option to reinstate you.

If you are a no-show for a third time, we’ll have no choice but to revoke your recruiting privileges. However, it seldom comes to this. The vast majority of students keep their interviews.

Boston University provides all students and alumni with career resources, services, and technology in order to navigate their BU experience successfully, including connecting with employers for internships and jobs. Boston University’s career centers are committed to complying with the highest ethical standards, and we expect BU students, alumni, and employers to be honest and professional in internship and job solicitation, procurement, and fulfillment.

To maintain the outstanding reputation of Boston University and to ensure your best chances for success, we expect that all students and alumni agree to abide by the following statements:

  • I will honestly and accurately represent my abilities, qualifications, credentials, and interests on documents, profiles and in written/oral interactions with employers (i.e., GPA, degree).
  • I understand that BU career staff may review any documents that I upload to Handshake.
  • I understand that my information will only be shared with employers if I opt in to share it.
  • I will safeguard my passwords and not share my Handshake account with others.
  • I will only accept invitations to interview with employers that genuinely interest me.
  • I will honor all commitments to interview; no-show and last-minute cancellations reflect poorly on me, on BU, and prevent fellow students from career opportunities.
  • I will show up for all scheduled career center appointments.
  • If I must cancel an appointment or interview, I will do so according to the timeline required by my career center.
  • I will be prompt, respectful, and will dress professionally (as required for interviews, info sessions, career fairs, etc.).
  • I will conduct all salary negotiations in good faith.
  • If I accept an offer for an internship or job, I will honor my commitment to that employer and discontinue my job search.
  • I will follow the additional policies of my college/school career center (see links below). These are viewable on each center’s website and may also be communicated to me verbally and in writing.
  • I understand that failure to abide by all policies as well as any serious breaches of ethical standards may result in loss of access to Handshake and other career development resources.