Office Policies

Thank you for your interest in the CCD. We have several policies in place that we ask you to comply with. Questions? Call us at 617-353-3590 or email us at

Counseling Appointment No-Show Policy

If you make a counseling appointment, please arrive 5-10 minutes early for your appointment to facilitate the check-in process. If you need to cancel or reschedule, please do so at least 24 hours in advance by calling 617-353-3590 during our business hours.

If you arrive late for your appointment by 10 minutes or more, you will be considered a no-show and it will be necessary for you to reschedule your counseling appointment.

Missing an On-Campus Interview

Barring illness or unforeseen personal circumstances, we expect that all students, as people entering the professional world, will honor the commitments they make and keep their appointments. If for any reason, you know in advance that you will not be attending an interview, you must let both the Recruiting Manager in our office and the company’s recruiter know as soon as possible, so that we can try to fill the interview spot with another student. Any cancellations later than noon the day before the interview will be considered no-shows.

Employers often travel a good distance to conduct interviews, and they expect their schedules to be as planned as possible. Not only will your no-show reflect badly on you, but unanticipated no-shows can negatively impact that employer’s plans to recruit with BU the next season.

So, understandably, we take interview no-shows seriously.

The first time you are a no-show (or cancel later than noon the day prior), we’ll ask you to write a letter of apology to the recruiter involved, with a copy to our Recruiting Manager. If you are a no-show a second time, your recruiting privileges will be suspended until you meet with our Recruiting Manager, who has the option to reinstate you.

If you are a no-show for a third time, we’ll have no choice but to revoke your recruiting privileges. However, it seldom comes to this. The vast majority of students keep their appointments.