What to Expect From Us
BUworks is an important project that will affect your day-to-day work, and you have the right to expect it will be done well. We pledge to provide you with careful planning, good communication, open channels for feedback, and proper training.
Careful Planning
The success of this complex project will require thoughtful planning and attention to detail every step of the way. To avoid unforeseen problems, delays, and expenses, the BUworks project team will carefully plan for and execute the following tasks:
- Recruiting dedicated, competent project staff
- Seeking broad input when analyzing and improving our business processes
- Investigating available software options thoroughly
- Selecting highly regarded implementation partners
- Determining how and when system elements will be implemented and released
- Providing training for the new system
- Managing the project budget
Communication
The project team will maintain open communication with the University community throughout the life of this project. BUworks is very much about inclusion and, with that in mind, the team will provide progress updates on a regular basis in order to keep the entire University informed and involved.
Open Channels for Feedback
Many University employees have participated in BUworks, and we hope to involve many more people as the project progresses. We are interested in all opinions and ideas about this project and about the needs of the University. We invite your questions or comments and have created a form for this purpose (see Contact Us). We will make every effort to avoid communication “black holes”—concerns, issues, and questions will receive consideration and timely responses from project team members.
Training
It’s essential that University personnel understand our new processes and the workings of our new business system. We will provide training to help employees understand all new elements—prior to the release of those new elements. Read more about training.