For Employees

If you or a colleague are injured at work, immediate medical care is vital.

Emergency Situations – Call 911

Beginning 9/1/2021, any BU work-related injury or illness should be reported to Conduent at 833-951-2415.

  • If a hazardous condition exists, contact the Control Desk at Facilities Management & Planning at 617-353-2105 and/or Environmental Health & Safety at 617-353-4094.
Examples of Emergencies
  • Loss of Consciousness
  • Severe Bleeding
  • Difficulty Breathing
  • Chest Pains
  • Seizures
  • Any injury where the employee requests an ambulance
  • Any injury where you or the employee are unsure if emergency care is needed

You may also call

  • BU Police at 617-353-2121 on the Charles River Campus or
  • Public Safety at 617-414-4444 if you are located at the Medical Campus
Once you are discharged from the emergency room or urgent care facility
  • Call the BU Occupational Health Center at 617-353-6630 or send an email to buohc@bu.edu.
  • You must be evaluated by an Occupational Health Center clinician during regular business hours.
  • Your case will be overseen by the Nurse Case Manager in Occupational Health in conjunction with the Human Resources Service Center staff.

Please note that you should also apply for Paid Family and Medical Leave if you are not able to work due to a work related incident. Please contact Matrix Absence Management at 877-202-0055

    For Non-Emergency Injuries or Illness:

    Report the incident to your supervisor.

      • An Incident/Accident report must be submitted within 24 hours of event
        • Completed by the employee by calling

          Conduent at 833-951-2415

      • Report all incidents or accidents regardless of the severity.
      • If a hazardous condition exists, contact the Control Desk at Facilities Management & Planning at 617-353-2105 and/or Environmental Health & Safety at 617-353-4094.
      • Call the BU Occupational Health Center at 617-353-6630 or send an email to buohc@bu.edu
      • You must be evaluated by an Occupational Health Center clinician during regular hours of operation.
      • All research-related injuries must be reported to Research Occupational Health Program at 617-414-7647.
      • Your case will be overseen by the Nurse Case Manager in Occupational Health in conjunction with the Human Resources Service Center staff.
      Examples of Non-Emergencies
      • Sprains/Strains
      • Contusions/Bruises
      • Minor Cuts and Scrapes
      • Skin Rashes
      • Injuries requiring Basic First Aid