The Differences Between a Good & Great Hospitality Manager with Dr. Mike Oshins

By: aisabel (6) in faculty

After being asked what his favorite hotel property was, Dr. Mike Oshins was inspired to find out [...]what qualities of hospitality and hotel managers set one apart from the other. Through behavioral research, he determined the differences between a good hotel manager and a great hotel manager, finding qualities that can be used by hospitality students and professionals alike.

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