Resources and Services

SCHOOL OF SOCIAL WORK RESOURCES AND SERVICES
Social Work Section in Central Library
Student Organization
National Association of Social Workers
Alumni Association
Social Work Career Center
Social Work Computer Center
ALANA Affairs
UNIVERSITY RESOURCES AND SERVICES
Alcohol, Drugs, and Narcotics
Book Stores
Boston University Shuttle “The Bus”
BU Today
Campus Information & Visitor Relations
Career Services
Center for English Language and Orientation Programs(CELOP)
Convenience Stores
Dean of Students
Disability Services
Educational Resources Center
Fellowships and Scholarship
Information Technology
International Students and Scholars Office (ISSO)
Libraries
Parking Services
Registrar
Sargent College Clinical Centers
Student Accounting Services
Student Health Services
University Service Center

Boston University provides a variety of settings and opportunities to contribute to your educational and personal development. Some of these are covered below; for facilities and resources specific to the undergraduate curriculum, consult the Undergraduate Programs Bulletin. Other resources you might find helpful are the Lifebook, Code of Student Responsibilities, and Ways and Means.

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SCHOOL OF SOCIAL WORK RESOURCES AND SERVICES

Social Work Section in Central Library

The School maintains a collection of social work material in the Mugar Memorial Library, the central library for all students and faculty of Boston University. A librarian is assigned to the School to assist ­students.

Student Organization

All students are members of the Student Organization, a student-run organization which serves as a link between social work students and the faculty and staff. It is the umbrella organization for such student caucuses as ALANA (African American/Black, Latino, Asian American/Pacific Islander, Native American) students, and GLBTQ (gay, lesbian, bisexual, transgender, and questioning) students, The Disability Caucus, and the Student Action Committee. It is also the mechanism through which students volunteer to serve on school committees with faculty and staff. In addition, students plan group activities and programs, implement ideas, raise issues, and solve problems.

National  Association of Social Workers

Students in regular degree programs of the School are eligible for student membership in the professional association. Student members participate in the local chapter’s activities and receive national and local publications.

Alumni Association

The School of Social Work is strengthened by the participation of its alumni in numerous activities. The Alumni Association of the School of Social Work is made up of more than 8,000 women and men from across the United States and throughout the world.

The School’s alumni relations program is designed to aggressively reach out to its graduates. Components of this expansive effort have included an educational program, a communications program, a career advisory program, an Alumni Association enrichment program, a student recruitment program, a class organizing program, a regional networking program, and an alumni giving program.

Ongoing communication is maintained with graduates through the publication of a newsletter, the Alumni Journal, and other regular mailings. The Alumni Association holds an annual awards ceremony, which recognizes the special contributions of alumni, faculty, staff, and others. An Alumni Association Board serves as the governing body and includes members from 17 chapters covering 31 states, the District of Columbia, and Eastern Canada.

Social Work Career Center

To assist students and graduates with employment information, the School’s Social Work Career Center, in conjunction with the Boston University Office of Career Services, offers a comprehensive service program. The Career Center is one of only a few in the country that is housed within a school of social work.

• The center:
• maintains a web page with job information files and postings and links to social work employment sites;
• sponsors skill-based workshops;
• provides access to a network of graduates willing to serve as career consultants;
• publishes a social work career guide that is distributed to graduates;
• has social work license exam study guides and offers online access to a practice exam;
• organizes employer information sessions; and
• provides individual career development counseling.

The center also has been a sponsor of an annual national conference on career development and social work education.

The center is located in room 115 of the School of Social Work’s main building on the Boston University campus. For more information visit the Career Center’s web page.

Social Work Computer Center

Social work students have access to both the University Computer Center and to a computer center within the School. A key objective of the School’s center, which was established in 1995 by the Social Work Dean’s Office with an alumna gift, is to offer students hands-on computer experience to support their learning in research, administration, social policy, and clinical practice.

The Social Work Computer Center is located on the lower level of 270 Bay State Road and is available on a limited basis by appointment.

ALANA Affairs

Boston University’s ethnically diverse community includes African American/Black, Latino, Asian American/Pacific Islander, and Native American (ALANA) students at both the graduate and undergraduate levels.

The School of Social Work actively recruits students of color, and special programs are designed to reach out to interested individuals. The School’s curriculum and field practicum opportunities reflect a strong commitment to multicultural issues. The ALANA Student Caucus meets on a monthly basis. Faculty, administrators, and staff within the School work with appropriate individuals and departments to further develop relevant and appropriate retention programs and support services for ALANA students.

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UNIVERTSITY RESOURCES AND SERVICES

Alcohol, Drugs, and Narcotics

Detailed information regarding University policies and procedures on alcohol, drugs, and narcotics may be found at the Lifebook website.

Massachusetts law provides, in general, that no alcoholic beverages can be sold, delivered, or given in any way to a person under 21 years of age. State law neither permits nor condones the possession, use, transfer, distribution, dealing, or sale of illegal drugs and narcotics. The University supports these laws without exception.

In addition, University policies restrict the quantity of alcoholic beverages that may be brought into residences and provide for sanctions against students who violate these policies. While students 21 years or older may bring limited quantities of alcoholic beverages into residences, the University strongly encourages students not to do so.

Bookstores

Barnes & Noble at Boston University, the University’s official bookstore, offers an extensive selection of text, reference, and general reading books, insignia merchandise, and supplies. The third floor carries a wide variety of household furnishings and appliances, as well as greeting cards, school supplies, and electronics. Garber Travel is housed on the fifth floor; and the Café on the first floor serves Starbucks coffee as well as many different kinds of beverages, pastries, and sandwiches.

The bookstore also hosts a year-round Author Series, featuring a wide variety of well-known authors. Call 617-267-8484 for a monthly schedule of author events or 617-236-7448 to be added to the mailing list.

Barnes & Noble at Boston University is located at 660 Beacon Street in Kenmore Square; hours are Monday–Friday, 9 a.m.– 9 p.m.; Saturday, 10 a.m.–6 p.m.; Sunday, Noon–6 p.m.; and Summer hours, 9 a.m.– 8 p.m. Rush hours at the beginning of each semester supplement the regular opening and closing times. Call 617-267-8484 or visit our website at Barnes & Noble Bookstore at Boston University for more information.

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Located in the Center for Advanced Biomedical Research at 700 Albany Street, the Boston University Medical Center Bookstore offers a wide array of books on health and dental topics as well as course and reference materials for the medical, dental, and public health programs. The store also provides medical instruments, study aids, emblematic sportswear, and school and office supplies. Any medical book, still in print, can be special ordered. Store hours are Monday through Friday, 8:30 a.m.–6 p.m.; Saturday, Noon–5 p.m. Phone 617-638-5496; Fax 617-638-5497; E-mail bksbumed@bncollege.com; Website Boston University Medical Center Bookstore

Boston University Shuttle—“The BUS”

Traveling between Boston University’s Charles River and Medical Campuses is easier than ever using The BUS. Departing from Harry Agganis Way on the Charles River Campus and ending at 710 Albany Street on the Medical Campus, The BUS makes several stops at key locations along Commonwealth Avenue. There is also a stop at the intersection of Massachusetts Avenue and Huntington Avenue for access to the Boston University Theatre. Departing from 710 Albany Street on the Medical Campus for travel to the Charles River Campus, The BUS again stops at the intersection of Massachusetts Avenue and Huntington Avenue, Danielsen Hall (512 Beacon Street), and several locations on Commonwealth Avenue. This service is provided free of charge to members of the University community.

For a current schedule, route map, exact stop locations, and to subscribe to our mailing list, please visit The BUS website at. We welcome your questions, comments, or suggestions. Please forward them by e-mail to thebus@bu.edu.

BU Today

BU Today, is the center of gravity for the Boston University community on the Web. BU Today highlights current Boston University news, events, news releases, and clips from the news media every day school is in session.

BU Today
10 Lenox Street
Brookline, MA 02446
http://today.bu.edu
today@bu.edu
617-353-3081

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Campus Information & Visitor Relations

Campus Information and  Visitor Relations (CIVR) is the central source for information about Boston University for the BU community and the general public. The main objective of the department is to enhance and improve internal communication at the University through the gathering, verifying, and delivering of general information and facts about BU.

Services of the office include:

• Boston University Information Center, distributes general BU information via the Web, live chat, phone, and e-mail
• Boston University Directory
• University Calendar, which appears on BU Today and on the BU website
• Campus Maps
• Statistical publications, such as the Fact Card and Fact Sheet
• Boston University Experience presentations for non-admissions guests

For more information or to request our services, please contact us.

Campus Information and Visitor Relations
Boston University Information Center
25 Buick Street, First Floor
Monday–Friday, 9 a.m. to 5 p.m.
http://www.bu.edu/infocenter
AskUs@bu.edu
617-353-INFO (4636)

Career Services

The Office of Career Services at 19 Deerfield Street is a resource center designed to help students obtain career and internship information, clarify short- and long-term goals, and develop and implement their career plans. The office can assist students in finding learning and working opportunities that will help them gain career-related experience. On-Campus Recruiting offers assistance in the job search when a student has selected a probable career path and is within an academic year of graduation. Annual Career Fairs bring employers on campus to meet students. The Credentials Service lets the student establish a file for potential employers that contains letters of recommendation and unofficial copies of transcripts. The Career Resource Library maintains current job listings and a collection of books and literature on a wide variety of careers and employers. For further information, please call 617-353-3590, or visit our website: www.bu.edu/careers.

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Center for English Language and Orientation Programs (CELOP)

CELOP—the Boston University Center for English Language and Orientation Programs—has been providing English language and U.S. cultural instruction to international professionals and adult students for over 30 years. The center offers a variety of full- and part-time program options featuring small classes and several levels of English ability—an environment that provides students with maximum learning potential and a high degree of personalized attention. All CELOP instructors are Boston University faculty with graduate degrees and many years of experience teaching English to international students. In fact, many of CELOP’s instructors are internationally recognized textbook authors and conference speakers.

All CELOP students are members of the Boston University community and have the same rights and privileges as regular Boston University students. Some benefits include career counseling services; access to University libraries, computer labs and the Geddes Language Center; and many other BU services and events. Additionally, all students enrolled in CELOP’s full-time programs are guaranteed University housing if they apply for it.

During the academic year, CELOP offers 12-week, full-time programs in a variety of concentrations, allowing students to select the specific type of English they want to study—English Language and Culture, English for Academic Purposes, International Business English, or English for Science and Technology. (Please note: a student’s eligibility to study within a particular concentration will be determined once they arrive at CELOP and take an assessment test to determine their level of English. All students who test below the high-intermediate level will be placed in the English Language and Culture concentration.) Students can choose either a Super-Intensive Program, which includes two elective classes, or the Intensive Program, which only includes one elective class. During the spring semester, students can choose the Mini-Intensive Program which runs for 6 weeks.

During the summer, CELOP offers 12-, 9-, 6-, and 4-week Intensive English Programs (concentration options vary according to the length of the program) as well as five special programs—Pre-MBA English, Business English for Professionals, Legal English for LL.M. Students, Legal English for Practitioners, and English for Health and Medical Professionals.

For those who prefer to study part time at CELOP, the center offers part-time courses during the day in a variety of subjects ranging from Pronunciation, Speaking, and Listening, to Academic and Professional Writing. Please note: students applying for part-time programs at CELOP are not eligible for an F-1 student visa and will not be issued the Form I-20. Students may take up to two classes at CELOP and still be considered a part-time student.

Students who wish to enroll in any of CELOP’s full- or part-time programs should apply directly to the center. Students accepted into a full-time program will be provided with the Form I-20 Certificate of Eligibility, the document required to obtain the F-1 student visa. For additional information and application forms, visit the website at Boston University/CELOP or contact:

Boston University/CELOP
890 Commonwealth Avenue, 2nd Floor
Boston, MA 02215 USA
Tel: +1-617-353-4870
Fax: +1-617-353-6195
E-mail: celop@bu.edu

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Convenience Stores

Campus Convenience offers a large selection of groceries, snacks, beverages, candy, ice cream, health care and beauty supplies, newspapers, magazines, school and office supplies, and much more. Convenience points accepted.

Campus Convenience—GSU
775 Commonwealth Avenue
Open Monday to Friday 7 a.m. to 11 p.m.
Saturday 7:30 a.m. to 11 p.m.
Sunday 11 a.m. to 11 p.m.
617-353-3680

City Convenience—Warren Towers
700 Commonwealth Avenue
Open Monday to Sunday 6 a.m. to 3 a.m.
617-353-5305

City Convenience—Kenmore Square
541 Commonwealth Avenue
Open Monday, Tuesday, and Wednesday 6:30 a.m. to 12 a.m.
Thursday and Friday 6:30 a.m. to 1 a.m.
Saturday and Sunday 7 a.m. to 1 a.m.
617-353-2284

Campus Convenience—Sleeper Hall
275 Babcock Street
Open Monday to Friday 7 a.m. to 1 a.m.
Saturday and Sunday 8 a.m. to 1 a.m.
617-353-6640

Buick St. Market & Café
10 Buick Street
Open 7 a.m. to 11 p.m. daily
617-358-3020

Dean of Students

Among the offices most concerned with students’ success at the University is the Office of the Dean of Students, located in the East Tower, 3rd floor, of the George Sherman Union. This office coordinates the programs of the Office of Residence Life, the George Sherman Union, the Student Activities Office, the Community Service Center, Orientation and Off-Campus Services, the Educational Resource Center, the Office of Judicial Affairs and Student Safety Programs, the Howard Thurman Center, Career Services, and Disability Services.

The dean and his staff work to establish goals and operational standards for these student-oriented departments. This office also provides the Lifebook, mentioned earlier. Individual students and parents are encouraged to contact the office for assistance or information on any aspect of student or University life. The office is located at 775 Commonwealth Avenue; 617-353-4126; Fax:617-353-4225.

Disability Services

Boston University is committed to maximizing academic, social, and cultural integration of individuals with disabilities. This means that students with physical, learning, and psychological disabilities can expect to use the same campus facilities and University programs (in some cases with accommodations) as students who are not disabled. Consultations with the Disability Services staff are available to individuals or groups requesting assistance or having questions or concerns about programmatic, architectural, or communication accessibility. Auxiliary aids such as sign-language interpreters or readers are available for all of the University’s educational programs. Other accommodations such as course materials in alternative formats or extended time on examinations may be available.

Disability Services, through its Learning Disability Services (LDS), also provides services to students with documented learning disabilities. Students who desire enhanced support services may enroll in LDS’s Comprehensive Strategy Tutoring Program, offering weekly one-on-one tutoring with a learning specialist or LD strategy tutor. These comprehensive services carry an additional tuition charge. For more information about the Office of Disability Services call us at 617-353-3658 (Voice or TTY), or stop by the office located at 19 Deerfield Street, Second Floor. Website: DisabilityServices, e-mail: access@bu.edu.

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The Educational Resource Center

The Educational Resource Center (ERC), located on the 4th floor at 775 Commonwealth Avenue, provides comprehensive support services and resources students need to ensure academic success. The ERC’s programs and services are free to all current University students who present a valid Terrier Card upon entering the center. Hours of operation during the academic year are Monday through Thursday 9 a.m.–10 p.m., Friday 9 a.m.–5 p.m., Saturday 11 a.m.–5 p.m., and Sunday Noon–10 p.m.

Peer Tutoring in many undergraduate courses is available to complement the students’ classroom experience and assist them in becoming independent learners. The peer tutors are Boston University students who have excelled in the course(s) they tutor and are recommended by faculty. Interested students should complete a peer tutor request form in person at the ERC.

At the ERC’s Writing Center, PhD-level Writing Fellows assist students individually with the process of writing, from getting past writer’s block to organizing thesis papers. The Writing Fellows work with students on brainstorming, developing a topic, improving clarity, structure, and various stylistic issues; how to properly format papers, and how to avoid plagiarism. Please note the Writing Center is not a proofreading or editing service. Stop by to schedule an individual forty-minute appointment. Online writing assistance is also available. Go to the ERC website for more details.

Language Link Conversation Groups are designed to facilitate the practice of foreign language skills for students who are taking modern foreign languages, and for students who are seriously interested in study abroad (whether before travel to brush up on existing skills, or following travel, to maintain newly acquired languages). The ERC matches students with native speakers as leaders in small groups to work together in a relaxed, comfortable setting.

Academic Support is also available for students to develop a personalized plan for academic success and/or to assist them in developing specific skills. Interested students should contact any member of the ERC professional staff for more information.

Organic Chemistry Preparation (Orgo Prep) is a non-credit, peer-led course that helps students prepare to take Organic Chemistry. The goal is for students to develop a strong foundation in some of the basic concepts, theories, and terms before they enroll in this rigorous course.

Freshman and Transfer Resource­   Advisors (FRAs/TRAs) provide peer support to College of Arts and Sciences students throughout their first year at the University. Their goal is to enhance first-year students’ integration into the University community by maintaining periodic contact and making students aware of valuable academic information, deadlines, resources, and services. FRAs/TRAs organize group dinners and outings to events on campus and in the Boston area, providing opportunities for new students to become better acquainted with the University, the city, and each other.

Workshops provide tips and strategies which help students develop a variety of academic success and study skills, including better time management, improved note-taking methods, and test preparation strategies. Students seeking more personalized assistance are encouraged to meet individually with a member of the ERC’s professional staff.

The ERC collaborates with several other Student Affairs offices in planning and facilitating University-wide events that promote a spirit of community while fostering dialogue among students, faculty, and staff.

All ERC programs, services, and workshops are free and geared toward working with students, faculty, and staff to achieve academic goals and successful integration into the University community and can be reached at ERC or 617-353-7077.

Fellowships and Scholarships

The Boston University Office of the Provost coordinates student and faculty fellowship and scholarship applications requiring University nomination or endorsement. Faculty opportunities are announced through the Office of Sponsored Programs, and student competitions are publicized on the Web at Fellowships and Scholarships.


Students are invited to apply for fellowships and scholarships appropriate to their year of matriculation (application materials are available as indicated in parentheses):

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Fulbright Grants for Research Abroad (fall of year prior to departure);

DAAD Annual Grant Program for study in Germany (fall of year prior to departure);

Luce Scholars Program to Asia (fall);

The IWM Vienna Program (fall) is administered through the Office of the President.

Information about fellowships, scholarships, and grants is also available at the reference desk at Mugar Library and through your dean’s office. Students may obtain additional information by e-mail: bufellow@bu.edu.

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Information Technology

Students at Boston University have access to a wide variety of computing resources for communication, coursework, instruction, and research. The Office of Information Technology (OIT) provides general-access facilities for the entire University community, including:

• the Boston University Campus Network, a high-speed network interconnecting computing resources and linking them to the Internet;
• public computing clusters equipped with Windows-based personal computers, laser printers, and a wide array of popular software applications;
• ACS, a shared-access UNIX cluster and central e-mail server delivering several hundred thousand messages each day;
• access to e-mail via the Web-based Access, IMAP, POP, and various local clients;
• wireless network access in a growing number of locations, including Mugar Memorial Library, the Science and Engineering Library, the Photonics Research Center, the West Campus Dining Facility, many residence hall lounges and dining rooms, the School of Management, the Pappas Law Library and throughout the School of Law, the George Sherman Union including the food court and the Faculty and Staff Dining Room, the Fitness and Recreation Center, the Agganis Arena, and throughout the Medical Campus;
• a Web server providing the opportunity for all students, faculty, and staff to maintain personal websites people.bu.edu
• computing resources in all residences, including over 11,000 personal Ethernet ports covering virtually every room, and personal computing laboratories with laser printers (ResNet);
• hands-on tutorial classrooms;
• The ACS Help Desk and the Personal Computing Support Center (PCSC);
• University Computers, a computer store selling and servicing computer hardware and offering a variety of computer systems and software at academic prices; and
• a sophisticated scientific computing and visualization laboratory in support of research and education in computational science and engineering, scientific visualization, computer graphics, and other disciplines with high-performance computing requirements (Scientific Computing and Visualization).

OIT’s Office of Telecommunications operates a 12,000-line telecommunications system, providing local, long distance, and voice messaging services to students, faculty, and staff. They also operate the Boston University Campus Television System, with a comprehensive lineup of 100 channels. More information is available at Telecommunications: Student Home.

The Boston University Campus Network provides high-speed access to the Internet, e-mail, and the Web. Tens of thousands of ports, supporting communications rates up to 100 million bits per second, are interconnected via optical fiber and high-speed routers and switches. Direct access to the network is available at many locations throughout campus, including faculty and staff offices, PC labs, study areas, in the Colleges and departments, residence halls and rooms, and in a number of classrooms. In addition, several hundred telephone lines and modems provide remote access to the Campus Network and the Internet at the highest speeds available via the public telephone network. For more information about the Campus Network and the Network Systems Group, see Network Systems Engineering Group.

Boston University offers wireless network access in several buildings on campus. As wireless technology matures, we expect to provide more pervasive coverage throughout the Charles River Campus. All wireless transmissions are secured and encrypted through use of a Virtual Private Network (VPN), which requires installation of a special client and authentication with a BU login name and Kerberos password. See PCSC Wireless Network for more information on the wireless network and the VPN.

Boston University is a participant in the Internet2 project, a collaborative involving over 200 research universities engaged in the development of advanced networks and applications to meet emerging requirements for information technology in research and education. In support of this effort, the University is a founding member of the Northern Crossroads (NoX), an affiliation of over 25 New England institutions with a common need for advanced networking. The NoX operates a high-performance communications exchange, and the University is connected to this facility at billions of bits per second. The NoX interconnects regional participants to each other and to the Internet2 Abilene network, providing Boston University with access to hundreds of institutions, agencies, and corporations connected to advanced networks worldwide. For more information about the NoX and Internet2, see Northern Crossroads.

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Information Technology’s Consulting Services department provides consulting support in all areas of computing. Consulting Services maintains a help desk at the central PC lab located in the basement of 111 Cummington Street. Each semester, OIT staff present a comprehensive series of free computer tutorials. Topics range from general getting-started sessions for the computing novice to in-depth sessions on specific application software packages. The tutorial schedule is available at Computing Tutorials.

Two of Information Technology’s departments, the Personal Computing Support Center (PCSC) and University Computers, provide a variety of services for students who own personal computers. The PCSC is dedicated to helping all Boston University faculty, students, and academic staff use Windows and Macintosh computers effectively. They provide consulting, hands-on and self-paced training for many popular applications, technical support, file recovery, and file translation. In addition, optical scanners and software are available for scanning and processing photos, graphics, and text. The PCSC’s walk-in support facility is located in Room B19, in the basement of 111 Cummington Street. For more information, see PCSC, or contact them at pcsc@bu.eduor 617-353-7272 (353-PCSC).

University Computers (UC), a department of the Office of Information Technology, offers computer systems, accessories, and software at special, educational prices. Coordinating product research with the specific requirements of Boston University’s Schools and Colleges, UC strives to provide products and services that match the needs of students, faculty, and staff at the best possible prices. University Computers also performs manufacturer-authorized warranty service and out-of-warranty repairs for all major brands. For more information, see University Computers, call 617-353-1800, or visit the store at 533 Commonwealth Avenue, in Kenmore Square next to the Barnes & Noble BU Bookstore.

ACS and the Campus Network are available 24 hours a day; schedules of other facilities are shown below. Summer, Intersession, and holiday hours may vary. Direct any questions regarding computing services to the Office of Information Technology:

OIT Front Office
111 Cummington St., First Floor
Monday–Friday, 9 a.m. to 5 p.m.
www.bu.edu/it
it@bu.edu
617-353-2780

ACS Help Desk
111 Cummington St., Basement PC Lab
Monday–Thursday, 9 a.m. to 12 a.m.
Friday, 9 a.m. to 9 p.m.
Saturday, 10 a.m. to 9 p.m.
Sunday, Noon to 12 a.m.
www.bu.edu/cc
help@acs.bu.edu
617-353-2784

Personal Computing Support Center
111 Cummington St., Room B19
Monday–Wednesday, 9 a.m. to 8 p.m.
Thursday–Friday, 9 a.m. to 5 p.m.
Saturday, 11 a.m. to 5 p.m.
www.bu.edu/pcsc
pcsc@bu.edu
617-353-7272

University Computers
533 Commonwealth Avenue
Monday–Friday, 9 a.m. to 6 p.m.
Saturday, Noon to 5 p.m.; closed Sunday
www.bu.edu/univcomp
univcomp@bu.edu
617-353-1800

Office of Telecommunications
25 Buick Street, First Floor
Monday–Friday, 9 a.m. to 5 p.m.
www.bu.edu/telecom
phone@bu.edu
617-353-2097

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International Students and Scholars Office (ISSO)

The ISSO advises students and staff on regulations concerning U.S. immigration, employment, and taxes. The office provides a variety of services to more than 4,500 international students and 1,100 international faculty members and scholars.

Special orientation programs are conducted every September and January to assist new students in adjusting to the University, the city of Boston, and life in the United States.

The ISSO serves as a source of information for the entire international population at Boston University. It provides immigration advising and processing for the University. The office is located on the second floor of 19 Deerfield Street. Telephone: 617-353-3565; Fax: 617-358-1170; E-mail: isso@bu.edu.

Libraries

The staff of the Boston University libraries provides extensive service to the entire University community. The libraries contain a collection of 6.8 million volumes in paper and microform, thousands of current subscriptions, and hundreds of bibliographic, numeric, and full-text databases.

There are several specialized libraries with professional staff at the University: the School of Law, the Medical Center, the Frederick S. Pardee Management Library, the School of Theology, Educational Resources, Communication, Science/Engineering, and Stone Science Library.

Mugar’s several unusual holdings and services include a strong African documents collection and a music section with listening stations for more than 200 people. The Howard Gotlieb Archival Research Center contains rare books and historical manuscripts, the University’s unique Twentieth-Century Archives, and other important resources. Exhibits from this fine special collection are regularly displayed throughout the library.

As a founding member of the Boston Library Consortium, the Boston University libraries provide access to the holdings of many other research collections in the area, more than 20 million volumes in paper and as many in microform.

Mugar Memorial Library is open 8 a.m. to midnight, Monday through Thursday; 8 a.m. to 11 p.m., Friday and Saturday; and 10 a.m. to midnight, Sunday; 617-353-3732.

The library has its own online catalog, separate from the University library system, and 75% of the collection is also listed in Mugar Library’s online catalog. The collection includes approximately 10,000 books; 500 publisher catalogs; and 150 current journal titles. These non-circulating collections were developed by the centers and departments served by the Stone Science Library and are meant to supplement the materials in Mugar Library and its branches.

The library has a coin-operated copier (change is available). Boston University network terminals give access to the Internet and online catalogs at Mugar Library and other area universities. Guides to libraries and other online resources are available.

Please consult Nasim Parveen, Head Librarian (Room 440), for additional information.

Hours of operation:
Monday–Thursday, 9 a.m.–9 p.m.
Friday, 9 a.m.–5 p.m.
Saturday, 10 a.m.–5 p.m.
Sunday, Noon–8 p.m.

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Orientation Office

The Orientation Office conducts University Orientation for new undergraduate students and their parents. The office also orchestrates Parents Weekend annually. Contact information: 617-353-3555 or the Orientation Office website.

Parking & Transportation Services

Commuting students may purchase day or evening parking permits. The Office of Parking Services also sells Massachusetts Bay Transportation Authority passes. Students can apply for MBTA Semester Passes online via the Student Link at Student Link

studentlink or in person. For information about parking, vehicle registration, or MBTA Semester passes, please visit the Office of Parking & Transportation Services online at Parking Services or call 617-353-2160.

Registrar

The Office of the University Registrar, located at 881 Commonwealth Avenue, maintains student records; issues transcripts, verifications of enrollment and graduation, and diplomas; produces the class schedule; supervises registration and veterans affairs; and records grades.

Sargent College Clinical Centers

The Clinical Centers provide Physical Therapy, Sports Medicine, Neurorehabilitation, Athletic Enhancement, Fitness and Nutrition Consulting, and Speech-Language and Hearing services, with locations on campus and downtown. Staffed by licensed clinicians who are leaders in their field of specialization, SCCC have developed a reputation throughout the Greater Boston area as the provider of choice. They are preferred providers for most insurances (HMO Blue/Blue Cross, Tufts, Aetna/US Health Care, Bostonia Advantage, Harvard Pilgrim, Medicare, as well as many others). For more information, please call 617-358-3700.

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Student Accounting Services

This office addresses inquiries regarding billing and payment and/or settlement of tuition, fees, residence, and other applicable charges. If a student’s account reflects a valid credit balance not resulting from financial aid, he or she may apply for refunds here. Student Accounting Services is located at 881 Commonwealth Avenue, and can be reached at 617-353-2264; fax: 617-353-3313. You can contact us at Student Accounting Services.

Student Health Services

Massachusetts law requires students at institutions of higher education in the state to have adequate health insurance. Those persons affected by this law include full-time students and part-time students who participate in at least 75 percent of the full-time curriculum. The student health insurance plan offered through the University is a qualifying insurance program. Students who do not accept the school health insurance must certify in writing before each academic year that they are participating in a comparable health insurance program.

In order to be officially registered, all full-time undergraduate and graduate students must submit to Student Health Services a Medical History and Physical Examination form and an immunization form that have been filled out and signed by a physician. Massachusetts law also requires all part-time health science students and students attending an institution of higher education in Massachusetts while on a student or other visa, including a student attending or visiting classes or programs as part of a formal academic visitation or exchange program, to show proof of immunization. The immunization form must include the day, month, and year of the following required immunizations: three doses of hepatitis B, tetanus, diphtheria, measles (two shots), mumps, rubella, and meningitis. This form is sent to each student who has been accepted for admission and may also be obtained at Student Health Services.

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Medical Walk-in Clinic Medical consultation is available for diagnosis and treatment on a walk-in basis with staff clinicians. At its discretion, the clinic may administer allergy shots for an annual fee to students who supply their vaccine with clear, typed instructions by their physicians. Hours: the clinic is open year-round, Monday through Friday, 9 a.m. to 4:30 p.m. It is closed on University holidays and during Intersession. For further information, call 617-353-3575.

Infirmary The Infirmary admits students who are too ill to care for themselves adequately in their dormitories or apartments, but who are not ill enough to be hospitalized. Hours:  the infirmary is open 24 hours a day during the academic year, and provides emergency treatment by nurses during non-clinic hours. Visiting hours are from 1 to 8 p.m. Please call 617-353-3578 for further information.

Behavioral Medicine Clinic Consultation with either a psychologist or a psychiatrist is by appointment and confidential. Hours: the Behavioral Medicine Clinic is open from 9 a.m. to 5 p.m. Monday through Friday and is closed on University holidays and during Intersession. Emergency behavioral medicine care is available 24 hours a day during the academic year by calling 617-353-3569 or the University Police at 617-353-2121 (during Intersession or nights/weekends in the summer).

Crisis Intervention A risis intervention counselor is on call to help students with problems related to accidents, assaults, or other crimes. The crisis intervention counselor may be reached by calling the numbers listed above under Behavioral Medicine Clinic.

University Service Center

When students, families, or other members of the University community have questions or problems that don’t seem to “fit” into any of the areas addressed by the more specialized administrative offices at the University, the University Service Center is the place to call. The USC assists with concerns which are of a more complex or unique nature, or which may require the cooperation of several administrative offices to resolve. The center works closely with the Registrar’s Office, Student Accounting Services, Financial Assistance, and other administrative and academic offices. The USC also handles leaves of absence and withdrawals for undergraduate degree students.

The USC is an excellent starting point for anyone unsure of where to turn for help. Visit the USC online or contact the center at 881 Commonwealth Avenue, Boston, MA 02215, phone: 617-358-1818; fax: 617-358-1819. The center is open Monday through Friday, 9 a.m. to 5 p.m.

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Published by Trustees of Boston University
One Sherborn Street
Boston, MA 02215

18 September 2007
Boston University
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