Grievance Procedures in Cases of Alleged Discrimination
University
policy and federal law prohibit discrimination on the basis of
race, color, creed, religion, ethnic origin, age, sex, or disability.
When a student has reason to believe that his or her rights have
been denied by reason of discrimination on the basis of race,
color, creed, religion, ethnic origin, age, sex, or disability,
he or she may file in writing a formal grievance with the Provost.
The grievance statement should be as specific as possible regarding
the action(s) that precipitated the grievance: date, place, and
people involved; efforts made to settle the matter informally;
and the remedy sought.
The Provost shall forward a copy of the grievance statement to
the appropriate individuals within one week of receipt of the
statement. If a complaint raises an academic question, the grievance
statement will be forwarded to the dean of the appropriate School
or College, unless he is the subject of the grievance. In such
cases, the Provost will investigate the complaint. If the complaint
arises from a nonacademic unit, the grievance statement will be
forwarded to the administrative head of the unit, unless he is
the subject of the grievance. In such cases, the Provost will
investigate the complaint. If a student's grievance alleges discrimination
on the basis of disability, the Director of the Office
of Disability Services, who is the University's Compliance Officer
for Section 504 of the Rehabilitation Act of 1973, will also be
provided with a copy of the grievance and will be involved in
resolution of the grievance as appropriate.
The Provost, dean, or administrative head shall investigate the
matters set forth in the written grievance. In conducting this
investigation, the Provost, dean, or administrative head may forward
a copy of the grievance statement to the persons whose actions
(or inactions) are the subject of the grievance, and may request
a written response to the grievance from appropriate individuals
in the University. The Provost, dean, or administrative head may
also choose to interview witnesses, to meet with concerned parties,
to receive oral or written presentations and to make other appropriate
independent inquiry. Within forty-five (45) days of the filing
of the grievance, the Provost, dean, or administrative head will
make a decision as to the merits of the student's grievance, and
the appropriate resolution of the situation. If resolution is
not possible within forty-five (45) days, the Provost, dean, or
administrative head shall inform the student of the reasons for
delay.
Copies of the decision by the Provost, dean, or administrative
head will be sent to the student, the Provost (when not issued
by him), the Director of Disability Services where appropriate,
and the President. A copy may also be sent to the department and/or
the persons whose actions (or inactions) are subject of the grievance,
as appropriate. In the event that the student is not satisfied
with the resolution of the grievance, an appeal may be made to
the Provost (unless the Provost has already decided the case)
and, from there, to the President.
A record of all formal grievances will be kept on file in the
Office of the Vice President and Dean of Students. A record of
all grievances alleging disability discrimination will also be
kept on file in the Office of Disability Services.
Student Retention Information
Statistics for the student retention
rate at Boston University are available on request from Analytical
Services, 25 Buick Street, in accordance with the Education Amendments
of 1976, Section 493A.
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Published by Trustees of Boston University
147 Bay State Road
Boston, MA 02215

22 November 2000
Boston University
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