Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services and amending Council Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC


This law deals with consumer protection in regards to financial services. Amongst other things, it calls for:

– Consistency in law across member states for a given operation
– “Initial service agreements”
– Protection against unsolicited services
– A commitment to General Agreement on Trade in Services (GATS)