BHR authors are industry experts, faculty members, and even hospitality students! Meet the authors of the latest BHR:
Makarand Mody, Ph.D. has a varied industry background. He has worked with Hyatt Hotels Corporation in Mumbai as a Trainer and as a Quality Analyst with India’s erstwhile premier airline, Kingfisher Airlines. His most recent experience has been in the market research industry, where he worked as a qualitative research specialist with India’s leading provider of market research and insights, IMRB International. Makarand’s research is based on different aspects of marketing and consumer behavior within the hospitality and tourism industries. He is published in leading journals in the field, including the International Journal of Contemporary Hospitality Management, Tourism Management Perspectives, Tourism Analysis and the International Journal of Tourism Anthropology. His work involves the extensive use of inter and cross-disciplinary perspectives to understand hospitality and tourism phenomena. Makarand also serves as reviewer for several leading journals in the field. In fall 2015, he joined the faculty at the Boston University School of Hospitality Administration (SHA). He received his Ph.D. in Hospitality Management from Purdue University, and also holds a Master’s degree from the University of Strathclyde in Scotland.
Kyle Koslowsky is a sophomore studying Hospitality Administration with a concentration in real estate from Scarsdale, New York. He has held previous internships in hotel operations and food and beverage operations. Kyle is a teaching fellow for Fundamentals of Food Service Management as well as a BU Hillel engagement intern. He is also a the current president of AEPi, a social fraternity at Boston University.
Minu Agarwal is a PhD candidate and researcher at LIPID Lab for interdisciplinary research in building performance and architectural design process at EPFL (École polytechnique fédérale de Lausanne), Switzerland. She acquired her MS in Sustainable Design from Carnegie Mellon University (USA) and a Bachelor in Architecture from Indian Institute of Technology, Roorkee (India). Earlier, Minu worked as a sustainability Consultant with IES Ltd. (Atlanta) and Buro Happold (New York) among other companies. She has been an entrepreneur and served as an external reviewer for the Green Building Certification, Inc. (GBCI).
Prashant Das, PhD is an Associate Professor of Real Estate Finance at Ecole hoteliere de Lausanne (Switzerland) where he also serves as a member of the Academic Board and the Acting Director of Hospitality Finance, Real Estate and Economics (H-FREE) Institute.
Lisa C. Wan (Ph.D. The Chinese University of Hong Kong) is an Assistant Professor of the School of Hotel and Tourism Management at Faculty of Business Adminitration, The Chinese University of Hong Kong. She also is the Director for the Centre for Hospitality and Real Estate Research at The Chinese University of Hong Kong. Her research focuses on services marketing and service failure, cross-cultural consumer behavior, and online consumer behavior. Her work has been published in Journal of Consumer Research, Annals of Tourism Research, International Journal of Hospitality Management, Journal of Hospitality and Tourism Research, Journal of International Marketing, Journal of Business Research, and Psychology & Marketing etc.
Elisa Chan (Ph.D. Cornell University) is an Assistant Professor in Marketing at the École hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland. Her research focuses on consumer value and experience in service settings, social and external influences on consumer evaluation and choice, and internal marketing. Her work has been published in Cornell Hospitality Quarterly, International Journal of Hospitality Management, Journal of Consumer Behavior, and Journal of Applied Psychology. She also serves on the Advisory Board of the Hospitality Sales and Marketing Association International (HSMAI) for the Culture and People division in Europe.
Leora Halpern Lanz, ISHC, is principal of LHL Communications, a hospitality-focused marketing communications, branding, and media relations advisory. She is also a full-time faculty member at Boston University’s School of Hospitality Administration (SHA), teaching advanced strategic marketing and digital marketing for hospitality at the undergraduate and graduate levels. She was named among the Top 25 Minds in Hotel Marketing for 2016 by the Hospitality Sales & Marketing Association International and was named 2017 Professor of the Year by the student government of SHA.
Jenna Berry is a student at Boston University in the School of Hospitality Administration (SHA May ‘19). She worked in the event sales department of five-star Hotel Café Royal while studying abroad in London, and her current internship at the Boston Convention Marketing Center continues to further her interest in the event sales industry. She is the Vice President of the Boston University chapter of the Eta Sigma Delta, the International Hospitality Management Honor Society.
Chekitan S. Dev is a professor of marketing at Cornell University’s School of Hotel Administration in the SC Johnson College of Business. A winner of several teaching and research awards, Professor Dev is a globally renowned thought leader and the leading expert on hospitality marketing and branding. An active consultant, expert witness, keynote speaker, and workshop leader, Professor Dev has served corporate, government, education, advisory, legal, and private equity organizations in over 40 countries on 6 continents. He can be contacted at firstname.lastname@example.org.
Prateek Kumar is a graduate student at Cornell University’s School of Hotel Administration in the SC Johnson College of Business where he is pursuing a Masters degree with a concentration in real estate and finance. He has worked with Aman Resorts, Oberoi Hotels and Relais & Chateaux in luxury hotel operations, financial analysis and hotel investments. Driven by a passion for adding value to hospitality businesses, Prateek plans to work in hotel acquisitions and development with the ultimate goal of creating his own hotel company. He can be reached at email@example.com.
Dr. Sean McGinley has been an assistant professor at the Florida State University’s Dedman School of Hospitality since the fall of 2015. He earned a bachelor’s, Master’s, and doctorate degree from the School of Hospitality Management at the Pennsylvania State University. His research interests include career change, turnover, organizational recruitment, job applicant attraction, and career development in the hotel industry. Prior to returning to academia, he was a front office manager at the Waldorf-Astoria in New York, the Crowne Plaza Auckland in New Zealand, and the Fairmont Pittsburg in Pittsburg.
Priyanko Guchait, PhD. is a tenured Associate Professor in the Conrad N. Hilton College of Hotel and Restaurant Management at University of Houston. He is an innovative researcher and hospitality educator. Dr Guchait is the author of more than 40 peer-reviewed journal articles, book chapters, conference proceedings and magazines. Dr. Guchait currently teaches Human Resource Management, Leadership, and Organizational Behavior at the undergraduate level, and Multivariate Data Analysis at the Ph.D. level. He taught at the University of Mississippi and The Pennsylvania State University before joining Hilton College in July 2012. Dr Guchait currently serves as the dissertation/thesis chair and in committees for Master’s and PhD students. He serves as the faculty advisor of Eta Sigma Delta—the International Hospitality Honor Society. Dr Guchait also serves as the Chair of Innovation lab in the Hilton College. He serves on the editorial boards of journals including IJCHM and reviews for several journals. Additionally, he is currently serving as Director of Marketing for WFCHRIE. Dr Guchait brings three years of work experience in hospitality management to his classroom.
University of Houston’s 2012-13 New Faculty Research Award
Best Paper Award at the Southern Management Association conference in 2013
Provost’s Excellence Award in 2015
Stephen Rushmore/HVS Faculty Research Award in 2016
Best Paper Award at the ICHRIE conference in 2016
Best Paper Award at the WFCHRIE conference in 2018
Eta Sigma Delta Chapter Distinction Award
Learn more about author guidelines and contributing work to the BHR.