• Doug Most

    Assistant VP, Executive Editor, Editorial Department Twitter Profile

    Doug Most is a lifelong journalist and author whose career has spanned newspapers and magazines up and down the East Coast, with stops in Washington, D.C., South Carolina, New Jersey, and Boston. He was named Journalist of the Year while at The Record in Bergen County, N.J., for his coverage of a tragic story about two teens charged with killing their newborn. After a stint at Boston Magazine, he worked for more than a decade at the Boston Globe in various roles, including magazine editor and deputy managing editor/special projects. His 2014 nonfiction book, The Race Underground, tells the story of the birth of subways in America and was made into a PBS/American Experience documentary. He has a BA in political communication from George Washington University. Profile

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There are 7 comments on Toughest Job on Campus? Try Being an RA during COVID-19

  1. As good a job as the resident assistants are doing, I find it frustrating that I rarely find ON-CALL information posted so I can contact an RA before doing work (electrician) in a student’s room. I remember the good old days of finding that info in the vestibule of every Brownstone and somewhere in the lobby of the high-rise dorms (usually on or near the Res-Life office door).

    I work as the on-call electrician from 4PM to Midnight. There are no longer office hours from 7PM to Midnight and I have no way of contacting a staff member for keys or info.

    Although Res-Life has consistently done a great job of hiring great RA’s I feel I no longer have easy/any access to such an important resource.

    Robbie

  2. I don’t understand why an RA can’t knock on a door and check in on the students in their charge? They don’t have to go into a room but they can make person to person connections why staying safe. It is hard enough to move away from home (as a freshman or transfer) but to then not have anyone reach out (beyond setting up a bathroom use schedule) was a really horrible way for my freshman to start her experience at BU. I do agree with the RA that said they would like more support from Administration (providing masks, etc. plus more training for how to handle different Covid-19 possible situations). RA’s are still very young and don’t have the mental health training to deal with all of the impacts these new issues both students and RA’s have to deal with this year.
    Communication has been lacking in my experience so far in the area of housing, how to manage socialization and providing a way to help students connect safely. BU dropped the ball here and RA’s are becoming the scapegoats in this area.

  3. Some fact-checking here. One, RA’s and residence life staff do not clean vomit or any sort of body fluid. They call professionally trained BU employees to do this. As someone who has witnessed body fluid from a cold or flu or other reason being left on the sidewalk or in a hallway I want to say thank you to the employees who reset our spaces. You have a thankless job and deserve more credit!!! Two, To Robbie: I’m not sure what your work at BU is but there is contact info for the RA’s in every building right next to the main office doors of the residence life offices and also probably next to all the guard stations. If someone is not in the office, all you have to do is call. Three, To KCLARK: RA’s knock on doors regularly but this is really up to the students and whether they want to connect in person or not. It does not sound like RA’s are literally going into rooms unless there is a big issue or something. And finally Four, RA’s need more credit! They do such great work to better our spaces for students and also employees (there are employees and faculty who live in the dorms too) and RA’s are basically the glue of it all.

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