Alumni Help Desk

If you have any questions about Alumni Online Community, the online Alumni Directory, alumni benefits or any of aspects of the Alumni Online Community, please browse our list of frequently asked questions. If you can’t find an answer to your question, please see below to find out how we can help!

Having trouble with an online application? Try using our IT troubleshooting system.

Alumni Online Community

If you have any questions about logging in, registering, or re-registering to the AOC, please contact the Alumni Online Community Help Desk by calling 617-353-4000, emailing aochelp@bu.edu, or sending a note to 595 Commonwealth Avenue, Boston, MA 02215.

Alumni Relations & Alumni Events

If you have any questions about alumni events, event registration, regional clubs, or anything not mentioned above, please contact Alumni Relations by calling 800-800-3466, emailing alumni@bu.edu or sending a note to 595 Commonwealth Avenue, Suite 700, West Entrance, Boston, MA 02215.

Transcripts

If you would like to obtain a transcript, please contact the Office of the University Registrar (881 Commonwealth Avenue, Boston, MA 02215) at 617-353-3612. Students can order a transcript here.