FAQs

If you have any questions about the Alumni Association, alumni benefits, or anything else related to the BUAA, please browse our list of frequently asked questions below.

Can’t find the answer to your question? Please contact 617-353-5261 or 800-800-3466, or email alumni@bu.edu.

BU Alumni App


BU’s alumni app takes your public profile information from LinkedIn and business information you’ve shared with BU, making a super-duper powerful networking tool. The app gives you the ability to connect with other alumni in your industry and location.


Search for “EverTrue” in the Apple App Store or in Google Play. Once you have downloaded the app and opened it, you will be asked to select “Boston University” and prompted to log in. Please log in with your first and last name, as well as your email address. If the email address matches what we have on file, you’ll receive an authentication message in your email inbox. Be sure to open the email you receive on the mobile device you used to download the app. Click “Verify” and you will have access to the app.


If you do not receive a confirmation email, it may mean that we do not have an email address on file for you, or that we have a different one. If this is the case, please contact alumni@bu.edu to verify your email address and update your contact information.


The BU Alumni app is currently available for iPhone, iPad, iPod Touch, and Android devices. For iOS, we support the 5 and higher operating systems. For Android we support back to OS 2.3.


Type the name of the person you are seeking in the search box. If you are unsure of the spelling, you may type a few letters in the name, click “Search” and the app will pull a list of possible matches. You also have the option to search by class year by typing a year into the search box.


Click on the “Alumni Nearby” tab in the sidebar navigation. A map will appear with pushpins indicating people in your area as you can see below. Clicking on one of the pushpins will open that individual’s listing in the directory. You may also click the icon in the top right corner of the map to view a list of people nearby. To search within the map feature, click on the search icon on the bottom of the map.

The app allows you to connect and network with other people using LinkedIn. This is recommended to maximize your networking ability. You can also connect using your email. When you first log in to the app, you will be asked if you would like to connect via LinkedIn or email. Choose either one. Once you are in the app, you can view business information that Terriers have included in their LinkedIn profiles along with the number of connections you have in common. Anything marked as private in LinkedIn remains private. If you are not connected to that individual, you will not see his/her private information, nor will he/she be able to view yours. Don’t forget to list “Boston University” in the education field in your LinkedIn profile, and join the Boston University Alumni LinkedIn Group! If you decide not to immediately connect your LinkedIn account, you may do so at anytime by going to “Settings” and clicking on “Manage Accounts”. Likewise, you may disconnect at any time.

Update your contact info here. BU will update the directory and contact you with any questions. You can also recommend other Terriers to “Update this Profile” in the event you know someone’s info is out of date. We appreciate these leads and will contact that individual inquiring about the update.

Alumni Accounts


Your Alumni Account is your portal which  provides many ways for you to keep your social and professional connections with other alumni and Boston University strong. All degree recipients, and those that have been conferred with honorary membership status, are eligible for Alumni benefits including alumni events, directory access, and career services.

If you graduated in 2011 or later, no registration is required. You log in with your full email address (including the @bu.edu part) and Kerberos password.

If you graduated before 2011 and would like to access your Alumni Account but you do not remember your BU ID number, contact the alumni office at alumni@bu.edu. Our help desk will respond to your request during regular business hours at Boston University.


You will need your BU ID to set up your profile. If you do not remember your BU ID, please contact the alumni office at alumni@bu.edu.


Good news! If you graduated in 2011 or later, no registration is required. You log in with your full email address (including the @bu.edu part) and Kerberos password. It’s the same login you used as a student for the last four years. If you forgot your Kerberos, please visit bu.edu/tech for reset instructions.


Your BU ID is the number by which you were identified when you were a student at Boston University. If you used your Social Security number as your BU ID when you were a student, BU has since assigned you a BU ID number to protect your privacy. Your BU ID number is an 8-digit number with a “U” or “Z” preceding. This number appears on your old student ID cards and on student loan statements. If you don’t know your BUID, we can send it to you once you complete this form.


All registered alumni are assigned a default Username login in the form of either “firstname.lastname” or “firstname.lastname.gradyear”. Please try using the name you graduated with if your current name does not work.


If you cannot remember or do not know your Password, please click on “Forgot Login or Password”. You will be prompted to choose a new password and answer the case-sensitive security questions that you setup when you initially registered. If you are unable to answer your security questions, you may reset your password by re-registering for the Alumni Directory using your existing username name.


Once you have logged in to your Alumni Account, scroll to the bottom of “My Page” and select “Change my Login Name” that may be found under the Account Management Tools. You may setup a unique alias for your login name and Email Forwarding for Life email address. Please note that you will always be able to use your previous and new login names going forward.


Once you have logged in to your Alumni Account, scroll to the bottom of “My Page” and select “Change my Password” that may be found under the Account Management Tools. You will be prompted to choose a new password and answer the case-sensitive security questions that you setup when you initially registered. If you are unable to answer your security questions, you may reset your password by re-registering using your existing login name.


Please double check that you enter the “U” or “Z” that comes before your BU ID number. If you are using the correct BU ID number and still receive the error message, try any previous last names you have had such as your maiden name. If that does not work and you are still having problems, please contact the help desk and we will assist you during regular business hours (M – F, 9am – 5pm EST).


Login fields are case sensitive, so first verify that your caps lock is turned off. There are three formats of your username that you may try: “yourloginname@alum.bu.edu”, “firstname.lastname” or “firstname.lastname.gradyear”.


If you cannot remember your previous login name, please try registering with either “firstname.lastname” or “firstname.lastname.gradyear” as your desired login name. If you are unable to register, please contact the help desk during regular business hours (M – F, 9am – 5pm EST).

Online Directory & other Alumni Benefits


Once registered, log into your Alumni Account and click on “My Page” in the right hand column. Once you are on your personal page you can select what you want to update. Not everything listed on your personal page is public in the Directory. Alumni information listed in the directory is indicated with a small “Shared” icon in each specific information field.


The mailing address you list in the Alumni Directory is the address that BU will use for the Bostonia magazine and other BU correspondence. To update your address, login to your Alumni Account and click on “My Page” in the right hand column. Once you are on your personal page select “Home Contact Information” in the list and click the red “Edit” button to update the address fields.


The privacy of your personal information is our top priority. You may limit what information is visible to other alumni in the Alumni Directory. Login to your Alumni Account and select “My Page”. From the list on your personal page you can select the information you want to hide or show by clicking “Edit” and selecting the fields you want to hide and show. When you are finished, click “Save” at the bottom of the field selection.


Learn what’s happening with your classmates and other BU friends by browsing the Class Notes. You can submit your own update anytime.


Your alumni card is now available online! You no longer need to wait for your alumni card to arrive in the mail to take advantage of your alumni benefits. Log into your Alumni Account and select “Benefits & Resources” from the LEFT navigation bar then click on “BU Alumni Card”. If you would prefer a printed card, please call, email, or stop by the BUAA during business hours (M – F, 9am – 5pm EST) — we’ll be happy to print one for you.

Mailing Lists & Email Forwarding for Life


Once registered, login to your Alumni Account and click on Alumni Directory. Under “Community” on the left side navigation, click on “My Profile”. Scroll down to “Subscription Management”, and click the red “Edit” button on the same line. Add a checkmark next to those categories of emails that you wish to receive from BU. You may update your selections at any time. To complete your updates, select “Save” at the bottom of the page.


No. All recent graduates (2010 and after) may keep their student email accounts for life. They will never expire. If you graduated before 2010, you are invited to setup an alumni Email Forwarding for Life email address, which allows you to provide friends and family with one email address for your lifetime. This Email Forwarding for Life email address will not expire. Please visit IS&T for more information on email and email forwarding.


Email Forwarding for Life is not an email account, as it does not store messages for your review and reply. Rather, it forwards mail sent to your permanent (lifetime) alumni email address to your current personal email account. For example, if your username with Boston University’s Alumni Online Community is “smith” and you have a personal email account with Gmail listed as smith@gmail.com then: smith@alum.bu.edu (Email Forwarding for Life email address) forwards mail to smith@gmail.com (personal email account). Please visit IS&T for more information on email forwarding.


Email Forwarding for Life email address allows you to provide friends and family with one email address for your lifetime. You can explain to everyone that no matter where you reside, no matter how many times you change jobs/ISPs or email addresses, they will always be able to reach you at the lifetime email account. As long as you update the Alumni Online Community in the Email Forwarding for Life section with your current personal email account address, your lifetime forwarding service will automatically send you any messages received through your lifetime account.

Alternatively, you may create a customized automated reply to be returned to anyone who sends email to your Email Forwarding for Life address.


If you choose to set this up, a customized automated reply will be returned to anyone who sends email to your Email Forwarding for Life address. In your automated reply message, you may wish to include an alternative contact method such as a phone number or mailing address. Once you login to the Alumni Online Community, scroll over “Alumni Online Community” in the grey navigation bar at the top of the webpage and select “Email Forwarding”. In the field marked “Email Auto-Response” please enter your automated reply text. Select “Submit” and on the next screen, select “Finish”.


Your personal email program, such as Gmail or Yahoo, determines this capability. Some email programs support this capability better than others. Please check with your email provider customer service for assistance.


In accordance with our privacy policy, BU does not sell or give away the email addresses for alumni. Alumni Email Forwarding for Life addresses (with the @alum.bu.edu) do not generally go through the Spam Assassin filtering because they are routed on a different server from student, faculty and staff email addresses (with the @bu.edu). Your personal email provider will have its own set of spam filtering criteria that you should work with through the provided interface. If you forward email and you find that messages sent to you are not getting through, check your personal email account spam/bulk/trash folder to make sure the messages were not filtered on that end.

Other Questions


Alumni who want to register for FitRec need to have setup an alumni account first. Once the AOC account is active, visit the FitRec website and click “Join FitRec.” Enjoy the use of competition and recreation pools, a two-story cardiovascular fitness and weight training center, indoor jogging track, climbing wall, two gymnasiums with seven multipurpose courts, racquetball and squash courts, a cafe, and hundreds of recreational classes (i.e. yoga, fitness, dance, cycling, swimming).


The BU Center for Career Development will help you find great employees for your organization and help current BU students or recent alums at the same time. Jobs or internships can be posted throughout the year, at any time, at no charge. To post a job or internship online, visit Career Services online and click the “For Employers” tab on the upper right corner of the webpage or call (617) 353-3590.