Agganis Arena

Facility Information

Ticket Office and Ticketing

Agganis Arena Ticket Office has an exclusive arrangement with Ticketmaster and features a fully computerized online ticketing system offering full-service ticketing and marketing options. The Ticket Office has (7) ticket windows adjacent to the Southeast Arena main entrance and lobby. All tickets for admission to any event(s) at Agganis Arena must be sold or distributed through the Ticket Office.

Boston Fire Code

OEHS and the Office of Physical Plant conduct building inspections for compliance with the Boston Fire Code, NFPA 101-Life Safety Code, and other applicable fire/life safety regulations. The Boston Fire Department, in coordination with OEHS, conducts regular Life Safety inspections on university buildings, and in assembly areas at the University. Emergency planning and building inspections help to ensure the BU community is safe from fires.


Agganis Arena is pre-cabled for hockey, ice show, and concert camera positions with digital-rated triax, coax and audio pairs terminated on industry standard connectors. There are (4) SNV/ENG parking positions on Agganis Way that are cabled into the Arena with interconnect to the production truck location at the loading dock.

Concessions and Catering

All concessions and catering services are provided exclusively by Sportservice. A catering room is available to shows upon request. There is a 4,250-square foot kitchen that is fully equipped; an on-site chef provides cuisine for all catered events. Additionally, there are (5) concession stands and portable carts with over (44) points-of-sale.

Disabled Access

Agganis Arena meets all Massachusetts State Accessibility and Federal ADA requirements and exceeds these requirements in many areas.

  • At-grade entries
  • (44) wheelchair positions at the Concourse Level, with (44) adjacent companion seats.
  • (13) wheelchair positions at Ice Level, with (13) adjacent companion seats.
  • Flexibility in all private suites to accommodate a wheelchair.
  • Accessible restrooms throughout the facility
  • TDD telephones
  • Assisted listening devices at grade entry
  • (4) passenger elevators

Emergency Equipment

Agganis Arena is equipped with state-of-the-art fire sprinklers and smoke detection equipment, and fire extinguishers are located throughout the facility and office areas. There are two emergency generators that will provide uninterrupted power for sound and lighting in the event of power failure.


Agganis Arena owns (2) 5,000-lb. LPG-powered forklifts.

First Aid center

There is a First Aid center Southwest section of Agganis Arena on the Concourse Level. The First Aid center is staffed with an EMT and is equipped to treat minor injuries and assess the need for further medical treatment.

Guest Services Office

There is a Guest Services Office in the Northeast section of Agganis Arena located behind Section 102. Guest Services is staffed with knowledgeable personnel who can assist you with your various needs during an event at Agganis Arena.

Passenger Elevators

There are a total of (4) passenger elevators. Two are located in the southeast corner of the Arena and both serve the two levels of parking garage traveling to the main street level promenade, directly adjacent to the Arena Ticket Office and lobby. There are two additional elevators, one each in the southwest and northwest corners of the Arena. The use of these elevators is restricted to Suite and Premium Seat holders, and both can be utilized to provide ADA access from the Arena lobby to the Concourse Level.


Pyrotechnics and smoke/fogging effects are allowed with a special permit issued by the Boston Fire Department.

Francis D. Burke Club Room

Agganis Arena features a 5,600-square foot Private Club Room that can accommodate up to 600 guests, with a fully equipped pantry kitchen and full service wet bar. The room is also equipped with a state-of-the-art public address and presentation audio system.

Production, Media/Multipurpose Rooms

There are (2) production, media/multipurpose rooms available for show use.
The Media/Multipurpose room is 520 square feet and is equipped with (4) outlets at each of (5) locations, which can be used for either phone or Internet connections.

The Production room is 750 square feet and is equipped with (4) outlets at each of (5) locations, which can be used for either phone or Internet connections.

Public Restrooms

There are (15) public restrooms, all complying with Massachusetts State requirements. All public restrooms are equipped with baby-changing stations. All plumbing fixtures have touchless flush valves or faucets.

Scoreboard and Video System

The Arena has a state-of-the-art center-hung 17' x 24' Daktronics scoreboard with a four sided 9' x 13' LED video screen featuring a fully integrated video, audio, and scoring system. The 21,000-lb. scoreboard features full video, animation, and graphics capabilities.


The Arena has three public pay phones adjacent to the main lobby ticket box office. All the public pay phones are accessible to Guests in wheelchairs and one is equipped for TTY/TDD use.

Booking Information


Welcome to Agganis Arena at Boston University. We look forward to hosting your event in our first-class facility located in the heart of the City of Boston. Guests can easily access the Arena via Storrow Drive, I-90, and public transportation on the T. The Arena is staffed with 16 full-time professionals who oversee booking, event management, marketing, operations, and ticketing. Agganis Arena is owned and operated by Boston University; Arena executive staff members report directly to the Office of the Executive Vice President.

Facility Description

Agganis Arena is a state-of-the-art, multiuse sports and entertainment center. A 290,000-square foot premier venue with 6,150 fixed seats for hockey and ice shows, the Arena is expandable to over 8,000 seats for concerts, sporting events, and family entertainment.

Market Opportunity

Agganis Arena is conveniently located on Commonwealth Avenue near Kenmore Square in Boston. The Arena can expertly assist event promoters in all aspects of marketing, from issuing press releases to managing marketing and advertising campaigns.
Target audience consists of:

  • More than 8,900 Boston University faculty/staff members and over 30,000 students.
  • The 51 public and private 4-year colleges and universities within a 10-mile radius of the new Arena?a population of over 250,000 students.
  • Over 2.8 million residents residing in the Greater Boston area, including 90,000 Boston University alumni.

Booking & Facility Information

For information, please direct all inquiries to:

Kristoffer Brassil
General Manager
Agganis Arena at Boston University
925 Commonwealth Avenue
Boston, MA 02215
(617) 358-7000 Voice
(617) 358-7007 Fax
Request Information
Brad Mount
Assistant General Manager
Agganis Arena at Boston University
925 Commonwealth Avenue
Boston, MA 02215
(617) 358-7000 Voice
(617) 358-7007 Fax


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