Agganis Arena

Building Policies

Welcome to Agganis Arena at Boston University. We are working diligently to make this facility a safe and secure venue for our guests, employees and vendors. We hope you enjoy your event experience!

No Bags OR BACKPACKS Permitted

Effective immediately, to provide a safer environment for the public and significantly expedite fan entry, Agganis Arena has implemented a policy that limits the size and type of bags that may be brought into the arena. Agganis Arena will not allow any bag that exceeds 12” x 12” x 6”. There are no check-in areas for bags larger than this size. Please plan accordingly.

Security Searches and Metal Detectors

To help ensure the highest level of safety and security, all Arena Guests, employees, and vendors are subject to security searches and a courtesy screening, which may include metal detection devices.

Opening Times: Doors and Parking

Doors are open one hour prior to the start of an event. Parking lots and the VIP entrance open ninety minutes prior to the start of an event.

Smoking

Agganis Arena is a smoke-free facility. Guests are not allowed to smoke inside the building. For the safety of our Guests and for the health and comfort of others, there are no areas designated for smoking outside of Agganis Arena. Electronic cigarettes are prohibited.

Alcohol

Guests are prohibited from bringing alcoholic beverages into Agganis Arena.

Cameras/Recording Equipment

Agganis Arena’s policy on cameras and recording equipment varies. In general, flash photography is prohibited at all events; Arena policy on the use of video recorders or digital cameras with recording capabilities varies by event. Arena personnel reserves the right to examine and prohibit the use of any camera or recording equipment it deems unacceptable. Refer to the individual event page for more information about camera policies.

Prohibited Items

Items that jeopardize the safety, viewing, listening pleasure, or enjoyment of other guests are prohibited. In accordance with building policy and security guidelines, items not allowed into Agganis Arena include but are not limited to: alcoholic beverages, outside food or beverages, bottles or cans of any type, coolers, containers, weapons or firearms, fireworks, illegal substances, bullhorns, noisemakers, confetti, beach balls or other inflatable items, Frisbees, laser pointers, back packs, bags larger than 12x12x6, large banners, sticks or poles, folding chairs, stools, skateboards, and roller blades, etc. Arena management reserves the right to remove any items it deems a violation of its building policy and security guidelines. No check-in services are available for prohibited items.

Banners and Signs

Guests are not allowed to bring any outside banner(s) into the Arena. Small signs are permitted as long as they do not block the view of others or contain political and/or obscene material. Large signs and signs which contain sticks and poles are not allowed into the Arena. Arena management reserves the right to remove any sign in Agganis Arena.

Food & Beverage

Outside food and beverages are not permitted into Agganis Arena. The Arena
offers a wide variety of food and beverages at our concession stands and
specialty kiosks.

Ticket Scalping

Ticket scalping—the resale of Agganis Arena admission tickets—is strictly prohibited on the premises. Violators of this policy will be prosecuted to the fullest extent
of the law.

Exit and Reentry

Once guests enter Agganis Arena for an event they are not allowed to exit and reenter the Arena for that same event. Only under emergency circumstances will a guest be allowed to reenter the Arena; prior to exiting arrangements must be made with Arena personnel.

Guest Conduct

To help make Agganis Arena a safe and enjoyable environment for all Guests, we request that all Guests be courteous to those around them and abide by all building policies and regulations. Guests who do not conduct themselves in a proper manner and do not abide by building policies and regulations will be removed from the Arena.

Boston University athletic events are for the enjoyment of all in attendance and should be safe and fun.  Fans are asked to behave responsibly at all games and to cheer loudly for the Terriers.

Boston University, the Hockey East Conference, America East Conference, and the NCAA promote good sportsmanship by student-athletes, coaches, and spectators. Please support the participants and officials in a positive manner. Throwing objects of any type and any profane, racial, sexist or other abusive comments or actions directed at officials, student-athletes, visiting team fans, spectators, coaches or team representatives will not be tolerated and are grounds for removal from AGGANIS ARENA.

Leaflets & Brochures

Leaflets and brochures are prohibited in the Arena.

SCOREBOARD ANNOUNCEMENTs

Agganis Arena would be happy to make your birthday announcement at a Boston University Athletic event.  Announcements are free and we can only accommodate birthdays, anniversaries and military welcomes.  Information must be received 48 hours before the event – if it is after this window than the announcement is not guaranteed. 
To request a birthday announcement, please email arena@bu.edu with the person’s name, a pronunciation guide, and an age or anniversary year if you want it announced, plus the game you are requesting the announcement. 

Unfortunately, we cannot assist with announcements at non-Boston University athletic events.

 

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