Managerial Skills for Problem Solving
SPH PM 776
Students explore a variety of problems that they face as managers and leaders, learn self-discovery and interpersonal skills useful in solving these problems, and have opportunities to practice applying those skills, through the analysis of their own experiences in organizations. The aim of the course is to provide skills and confidence that students can use to face and solve interpersonal problems. The class also introduces students to systems thinking as a way to map and manage the underlying dynamics that produce managerial problems. Specific skills relevant to the case problems are developed through reading assignments, written case analysis, interactive class exercises, real-world practice, and lectures.