Managing and Improving Quality: Lean Six Sigma Green Belt Certification

GSM OM 840

Six Sigma is a powerful management tool that promotes process improvement, cost reduction and significant enhancement of bottom-line profitability. The purpose of this course is to thoroughly examine the concept of quality, to define it in terms that are useful for managers, to survey the ideas of major quality thinkers and theorists, to develop proficiency in the use of quality tools, and to consider the challenges of quality program implementation in real business situations. Throughout the course we will investigate similarities and differences between quality management in manufacturing and service contexts. The course has three major objectives. The first goal is to define quality and explore important philosophies and useful frameworks for managers or consultants. The second goal is to focus on the Six Sigma tools available for the pursuit of lasting quality improvements. The third is to bring the experiences of Six Sigma practice into the classroom. We?ll benefit from the expertise and experience of Six Sigma professionals who will help us to understand the challenges of Six Sigma implementations and analyze the lessons they have learned from projects they have undertaken.

SPRG 2015 Schedule

Section Instructor Location Schedule Notes
F1 TBA R 6:00 pm-9:00 pm

SPRG 2015 Schedule

Section Instructor Location Schedule Notes
M1 TBA MW 8:00 am-11:00 am Module 4
Elective.

SPRG 2015 Schedule

Section Instructor Location Schedule Notes
P1 TBA WRFMT 8:30 am-4:30 pm Sprg intensive
course meets
1/7, 1/8, 1/9,
1/12, and 1/13
only.

Note that this information may change at any time. Please visit the Student Link for the most up-to-date course information.