Conflict Resolution

SED AP 751

Focuses on both conceptual and practical aspects of conflict resolution within an educational institution. Addresses the general characteristics, advantages, and disadvantages of negotiation, ombudsman, mediation, and arbitration processes as they apply to conflicts that arise in an educational setting; factors influencing the outcome of a conflict resolution effort; ethical considerations in using conflict resolution processes; and existing programs for training educational administrators, teachers, and students in conflict resolution techniques.

Note that this information may change at any time. Please visit the Student Link for the most up-to-date course information.