The Social and Psychological Elements of Workplace Disruption
MET AD 611
This course focuses on the human-factor aspects of crisis management as they relate to maintaining reasonable business activity while facing continuity disruption, and the important areas of proactive versus reactive leadership during crises. In addition, the course will discuss the leadership qualities that are essential during crisis periods. The course will assist the student in understanding that, at times, the human resource elements of the workforce recovery may be even more complicated than the logistical ones. In fact, the ?best practices? for mitigating the impact of crises/disasters on personnel are often not well understood or sufficiently prioritized. Students will learn to appreciate that the reactions and needs of employees may vary and change over time. 4cr.